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90.2%of 51 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
88.9%
27
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We identified the root cause and implemented a solution that we're currently monitoring.
investigating
Our systems signalled an uptick in keyword rank drops since September 25, which we are currently investigating.
During the investigation, the data will be unavailable from this date onwards.
We identified an issue causing delays in writing the AIO data. While we're working on the fix, users might experience temporary drops or fluctuations in AIO for the current day.
We are currently experiencing delays in processing the daily ranks, which are also affecting the Visibility Score calculation.
We're investigating the cause and will provide an update as soon as possible.
The issue is currently affecting only the Mobile. We are continuing to work on the fix.
identified
We are currently experiencing delays in processing the daily ranks for both devices, which are also affecting the Visibility Score calculation.
We're investigating the cause and will provide an update as soon as possible.
We are continuing to work on a fix for this issue.
identified
We are currently experiencing delays in processing the daily ranks and, in turn, calculating the Visibility Scores.
We're investigating the cause and will provide an update as soon as possible.
Legacy Incident Archive
22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Delay in processing AIO citation data for Mobile
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We identified an issue causing delays in processing AIO citation data for Mobile and have implemented a fix.
We are currently monitoring the fix and the processing queue.
Select Mobile as primary device during Wizard unavailable
Source not attested
Last archived state: resolved
View archived record details
identified
We identified an issue that's currently making the option to select Mobile as the primary device unavailable during the Wizard, and we are working on the fix.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Delays in processing daily ranks
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing delays in processing the daily ranks and, in turn, calculating the Visibility Scores.
We're investigating the cause and will provide an update as soon as possible.
June 2026
Incident at our data storage provider causing downtime throughout the platform
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The systems are now back to normal functioning parameters, but we are still monitoring for any side effects.
identified
We have identified an outage at our data storage provider affecting our servers, causing downtime across the platform.
We are working on finding a solution until it's fixed on their side as well.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
Slow loading times (or downtime) across the platform
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified an issue causing slow loading times (or downtime) across the platform, coming from an overload on the database entry point.
