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Sendcloud Outage History

Daily provider-status observations and published incident history for Sendcloud.

Major outage

Sendcloud is reporting major outage. Verified . Official provider source.

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66% of 50 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 67.9% 28 9

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.

Legacy Incident Archive

62 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
[Third Party Issue] Correos- Label announcement issues
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados.
investigating
We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
[Third Party Issue] BRT - Label announcement issues | Problema nella creazione delle etichette
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified by the carrier and they are working on a fix. Il problema è stato identificato dal corriere, che sta lavorando a una soluzione.
investigating
We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.
Account onboarding issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored.
investigating
Some users are currently unable to complete the onboarding process. When submitting their details, an error message "We couldn't save your information" may appear. Our team is investigating and working on a resolution. We apologize for the inconvenience.
investigating
Some users are currently unable to complete the onboarding process. When submitting their details, an error message "We couldn't save your information" may appear. Our team is investigating and working on a resolution. We apologize for the inconvenience.
[Third Party Issue] TNT Italy - Label Announcement Issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue was resolved and we are monitoring the results. Il problema è stato risolto e stiamo monitorando i risultati.
investigating
We are currently investigating an issue affecting TNT IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette TNT IT.
[Third Party Issue] Amazon shipping - Label announcement issues | Problemas con el anuncio de etiquetas | Problèmes de création d'expéditions
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Hemos implementado y lanzado una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Nous avons implémenté et déployé un correctif. Nous continuerons à surveiller le fonctionnement de ce dernier pour assurer que le service est complètement rétabli.
investigating
We are currently experiencing a label announcement issue with Amazon shipping. The error is "Missing or invalid authentication data". We are investigating the cause and we will share an update shortly. Actualmente estamos experimentando un problema con el anuncio de etiquetas en los envíos de Amazon. El error es: "Faltan datos de autenticación o no son válidos". Estamos investigando la causa y compartiremos una actualización en breve. Nous rencontrons actuellement un problème li�...
investigating
We are currently experiencing a label announcement issue with Amazon shipping. The error is "Missing or invalid authentication data". We are investigating the cause and we will share an update shortly. Actualmente estamos experimentando un problema con el anuncio de etiquetas en los envíos de Amazon. El error es: "Faltan datos de autenticación o no son válidos". Estamos investigando la causa y compartiremos una actualización en breve.
[OnTime] Label Annuouncement Issue | Problema al generar etiquetas
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime.
investigating
We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime.
investigating
We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime.
investigating
We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
[Lettresuivie] Unable to announce labels - Problèmes de création d'étiquettes
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue preventing users from announcing labels. Nous sommes actuellement en train d'examiner un problème qui empêche les utilisateurs d'annoncer des étiquettes.
[Third Party Issue] GLS Italy - Label Announcement Issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Abbiamo implementato e rilasciato una soluzione. Continueremo a monitorare le prestazioni per garantire che il servizio sia completamente ripristinato.
investigating
The issue is ongoing and we are waiting for feedback from the carrier. Il problema è ancora in corso e siamo in attesa di un riscontro da parte del corriere.
investigating
The issue is ongoing and we are waiting for feedback from the carrier. Il problema è ancora in corso e siamo in attesa di un riscontro da parte del corriere.
investigating
The issue is ongoing and we are waiting for feedback from the carrier.
monitoring
The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.
investigating
We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.
monitoring
The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.
investigating
We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.
[Third Party Issue] BRT - Label Announcement issues
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.
investigating
We are currently investigating an issue affecting BRT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette BRT.
[Third Pary Issue] DPD - Issues creating shipments to Pickup Points | Problemen bij het aanmaken van zendingen naar afhaalpunten | Probleme bei der Erstellung von Sendungen an Abholstellen
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. De vervoerder heeft een oplossing geïmplementeerd en uitgerold. We blijven de prestaties monitoren om te zorgen dat de service volledig hersteld is. Der Versanddienstleister hat einen Fix implementiert und veröffentlicht. Wir werden die Leistung weiterhin überwachen, um sicherzustellen, dass der Dienst vollständig wiederhergestellt ist
investigating
We are currently investigating an issue preventing the creation of shipments to Pickup Points with the carrier. We onderzoeken momenteel een probleem dat het aanmaken van zendingen naar afhaalpunten met de vervoerder verhindert. Wir untersuchen derzeit ein Problem, das die Erstellung von Sendungen an Abholstellen mit dem Versanddienstleister verhindert.
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