New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Sendcloud Outage History

Uptime record, past incidents, and downtime history for Sendcloud.

Checking current status...
45.7% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 25% 12 9
April 2026 50% 30 15
March 2026 75% 4 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
DPD Germany Label announcement Issues / DPD Probleme bei der Erstellung von Labeln
minor

Started: May 12, 7:57 AM

monitoring
May 12, 9:56 AM
investigating
May 12, 7:57 AM
Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request
minor

Started: May 11, 8:17 AM

investigating
May 11, 2:08 PM
investigating
May 11, 8:17 AM
DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels
major

Started: May 6, 10:12 AM

monitoring
May 7, 9:54 AM
investigating
May 6, 10:12 AM
GLS ES label announcement issues / Problemas con el anuncio de la etiqueta GLS ES
major

Started: May 6, 9:35 AM

monitoring
May 6, 11:33 AM
monitoring
May 6, 10:16 AM
investigating
May 6, 9:35 AM
[Poste Italiane Delivery] I punti di ritiro non sono disponibili | Service point are unavailable
minor

Started: May 5, 11:28 AM

monitoring
May 5, 11:53 AM
investigating
May 5, 11:28 AM
Third-party issue: [DHL DE] - Label announcement issues
minor

Started: May 4, 8:27 AM

investigating
May 4, 8:27 AM
Third-party issue: [Correos] - Label announcement issues
minor

Started: May 4, 7:39 AM

monitoring
May 4, 9:55 AM
investigating
May 4, 8:32 AM
investigating
May 4, 7:39 AM
April 2026
Label format issues for BRT and DHL Germany
minor

Started: Apr 29, 8:56 AM

monitoring
Apr 29, 9:11 AM
investigating
Apr 29, 8:56 AM
[DHL Benelux] Label announcement issues | Problemen met het voormelden van de labels
critical

Started: Apr 24, 3:10 PM

monitoring
Apr 24, 3:25 PM
investigating
Apr 24, 3:10 PM
Label announcement issues
critical

Started: Apr 24, 9:54 AM

monitoring
Apr 24, 10:18 AM
identified
Apr 24, 10:07 AM
investigating
Apr 24, 9:54 AM
Third Party Issue | Post AT - Label Announcement Issue
critical

Started: Apr 23, 2:38 PM

investigating
Apr 23, 2:38 PM
Third-party issue: FedEx - Problems scheduling pick ups
minor

Started: Apr 22, 9:37 AM

monitoring
Apr 23, 1:55 PM
investigating
Apr 22, 5:54 PM
investigating
Apr 22, 9:37 AM
Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels
major

Started: Apr 14, 2:25 PM

investigating
Apr 14, 3:39 PM
investigating
Apr 14, 2:25 PM
Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes
minor

Started: Apr 9, 10:32 AM

investigating
We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.
Apr 9, 10:32 AM
Third-party issue: DHL Express - Label announcement issues
minor

Started: Apr 8, 11:19 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 2:16 PM
investigating
We are currently investigating an issue preventing users from announcing DHL Express labels.
Apr 8, 11:19 AM
Scheduling pickups for FedEx and UPS on 7.4.2026.
minor

Started: Apr 7, 12:22 PM

investigating
We're currently experiencing an issue with scheduling pickups for today (7 April). Pickups for other dates are not affected and work as expected. Our team is actively investigating and we'll keep you updated. We apologize for the inconvenience.
Apr 7, 12:22 PM
Third-party issue: DHL Parcel GB - Label announcement issues
major

Started: Apr 7, 10:44 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 7, 11:41 AM
investigating
We are currently investigating an issue preventing users from announcing labels.
Apr 7, 10:44 AM
Third-party issue: Multiple integrations - Order import issues
major

Started: Apr 1, 7:49 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 7:54 AM
investigating
We are currently investigating an issue preventing orders being imported from multiple integrations.
Apr 1, 7:49 AM
March 2026
Third-party issue: [DPD AT] - Label announcement issues | Fehler bei der Ankündigung des Labels
minor

Started: Mar 31, 11:34 AM

investigating
We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.
Mar 31, 11:34 AM
Third-party issue: [INPOST ES] - Missing service points | Puntos de servicio no disponibles en el mapa
minor

Started: Mar 31, 10:59 AM

investigating
We are currently investigating reports of missing service points for Inpost ES. Actualmente estamos investigando una incidencia que afecta la disponibilidad de los puntos de servicio en el mapa al momento de su selección.
Mar 31, 10:59 AM