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66%of 50 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
67.9%
28
9
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
62 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichette
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service has recovered, we will continue monitoring this incident.
Il servizio è stato ripristinato, continueremo a monitorare questo incidente.
investigating
We are currently investigating an issue preventing users from announcing labels.
Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.
> Geodis is currently experiencing an incident affecting their technical infrastructure from 4:15 am.
> The following services are directly impacted and unavailable:
• Client Space
• Consignee Space
• Web services (API Shipment, API Zoom, API Label, Geolabel)
> Their technical teams are mobilized to restore service as soon as possible.
--------------------------------------------------------------------------------------------------------
> Geodis rencontre actuellement un inciden...
Geodis label announcement issues / Problèmes d'annonce des étiquettes Geodis
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are investigating an issue preventing users from creating labels via Geodis.
Nous étudions un problème empêchant les utilisateurs de créer des étiquettes via Geodis.
[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichette
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
The service has recovered, we will continue monitoring this incident.
Il servizio è stato ripristinato, continueremo a monitorare questo incidente.
investigating
We are currently investigating an issue preventing users from announcing labels.
Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.
[Third-Party] Verzenden via bol - Label Announcement Issue | Problemen met het voormelden van de labels
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue preventing users from announcing labels.
We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.
[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichette
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The service has recovered, we will continue monitoring this incident.
Il servizio è stato ripristinato, continueremo a monitorare questo incidente.
investigating
We are currently investigating an issue preventing users from announcing labels.
Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.
Correos label announcements failing for accounts using outdated API credentials/ Fallos en el anuncio de etiquetas de Correos para cuentas con credenciales de API desactualizadas
minorSource not attested
Last archived state: resolved
View archived record details
identified
We're aware that some shipments using Correos are currently failing to announce. This affects accounts still using older (v1) Correos API credentials, which have been phased out as part of a carrier-side migration.
**What you need to do:**
Update your Correos API credentials to v2 to resume shipping. Instructions are available here:
[Correos migration: update your API credentials (mandatory)](https://support.sendcloud.com/hc/en-us/articles/42537203404561-Correos-migration-update-your-API-cre...
[Third-Party Issue] Seur - Label announcement issues | Problema al generar etiquetas
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
SEUR implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored.
SEUR implementó y lanzó una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente.
investigating
We are currently investigating an issue preventing users from announcing labels.
Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully.
El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente.
identified
A fix has been implemented by the carrier and we are monitoring the results. It may be required to change the order reference, in order to announce labels successfully.
El transportista ha implementado una solución y estamos monitoreando los resultados. Es posible que sea necesario modificar la referencia del pedido / numero de pedido para que las etiquetas se impriman correctamente.
investigating
We are currently investigating an issue preventing users from announcing labels.
Estamos investigando una incidencia que impide a los usuarios crear etiquetas.
[Third-Party Issue] DHL Parcel GB - Label announcement issues when using Sendcloud rates
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and we are implementing a fix.
