Sendcloud Outage History

Uptime record, past incidents, and downtime history for Sendcloud.

Checking current status...

90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
June 2026	0%	27	27
May 2026	45.2%	31	17
April 2026	50%	30	15
March 2026	66.7%	3	1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026

[Ecwid] - Issue importing orders

major

Started: Jun 26, 1:00 PM

monitoring

A fix has been implemented for the order import issue. We are currently monitoring the results. Er is een oplossing geïmplementeerd voor het order import probleem. We houden de status hiervan in de gaten.

Jun 26, 1:04 PM

investigating

We are currently investigating an order import issue for integration Ecwid by Lightspeed. We zijn op dit moment bezig met het onderzoek naar een probleem met de order import voor integratie Ecwid by Lightspeed.

Jun 26, 1:00 PM

[Third Party Issue] Correos- Label announcement issues

major

Started: Jun 25, 10:26 AM

monitoring

A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados.

Jun 25, 11:54 AM

investigating

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

Jun 25, 10:26 AM

[Third Party Issue] BRT - Label announcement issues | Problema nella creazione delle etichette

minor

Started: Jun 23, 10:42 AM

identified

The issue has been identified by the carrier and they are working on a fix. Il problema è stato identificato dal corriere, che sta lavorando a una soluzione.

Jun 23, 3:18 PM

investigating

We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette.

Jun 23, 10:42 AM

Account onboarding issues

minor

Started: Jun 19, 1:52 PM

monitoring

We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored.

Jun 19, 2:53 PM

investigating

Some users are currently unable to complete the onboarding process. When submitting their details, an error message "We couldn't save your information" may appear. Our team is investigating and working on a resolution. We apologize for the inconvenience.

Jun 19, 2:05 PM

investigating

Jun 19, 1:52 PM

[Third Party Issue] TNT Italy - Label Announcement Issues

minor

Started: Jun 18, 9:08 AM

monitoring

The issue was resolved and we are monitoring the results. Il problema è stato risolto e stiamo monitorando i risultati.

Jun 18, 12:54 PM

investigating

We are currently investigating an issue affecting TNT IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette TNT IT.

Jun 18, 9:08 AM

[Third Party Issue] Amazon shipping - Label announcement issues | Problemas con el anuncio de etiquetas | Problèmes de création d'expéditions

major

Started: Jun 16, 9:14 AM

monitoring

We implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Hemos implementado y lanzado una solución. Continuaremos monitoreando el rendimiento para asegurar que el servicio se restaure completamente. Nous avons implémenté et déployé un correctif. Nous continuerons à surveiller le fonctionnement de ce dernier pour assurer que le service est complètement rétabli.

Jun 17, 11:00 AM

investigating

We are currently experiencing a label announcement issue with Amazon shipping. The error is "Missing or invalid authentication data". We are investigating the cause and we will share an update shortly. Actualmente estamos experimentando un problema con el anuncio de etiquetas en los envíos de Amazon. El error es: "Faltan datos de autenticación o no son válidos". Estamos investigando la causa y compartiremos una actualización en breve. Nous rencontrons actuellement un problème li�...

Jun 17, 7:53 AM

investigating

Jun 16, 9:14 AM

[OnTime] Label Annuouncement Issue | Problema al generar etiquetas

critical

Started: Jun 15, 1:33 PM

investigating

We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime.

Jun 17, 3:33 PM

investigating

We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime.

Jun 16, 11:43 AM

investigating

We are still investigating an issue preventing users to create labels with OnTime Seguimos investigando un problema que impide a los usuarios crear etiquetas con OnTime.

Jun 15, 3:20 PM

investigating

We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

Jun 15, 1:33 PM

[Lettresuivie] Unable to announce labels - Problèmes de création d'étiquettes

critical

Started: Jun 15, 12:30 PM

investigating

We are currently investigating an issue preventing users from announcing labels. Nous sommes actuellement en train d'examiner un problème qui empêche les utilisateurs d'annoncer des étiquettes.

Jun 15, 12:30 PM

[Third Party Issue] GLS Italy - Label Announcement Issues

minor

Started: Jun 15, 9:00 AM

investigating

The issue is ongoing and we are waiting for feedback from the carrier. Il problema è ancora in corso e siamo in attesa di un riscontro da parte del corriere.

Jun 17, 3:34 PM

investigating

The issue is ongoing and we are waiting for feedback from the carrier. Il problema è ancora in corso e siamo in attesa di un riscontro da parte del corriere.

Jun 16, 11:43 AM

investigating

The issue is ongoing and we are waiting for feedback from the carrier.

Jun 16, 9:31 AM

monitoring

The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.

Jun 15, 2:50 PM

investigating

We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.

Jun 15, 1:14 PM

monitoring

The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.

Jun 15, 11:48 AM

investigating

We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.

Jun 15, 9:00 AM

[Third Party Issue] BRT - Label Announcement issues

critical

Started: Jun 11, 1:05 PM

monitoring

The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.

Jun 11, 2:25 PM

investigating

We are currently investigating an issue affecting BRT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette BRT.

Jun 11, 1:05 PM

[Third Pary Issue] DPD - Issues creating shipments to Pickup Points | Problemen bij het aanmaken van zendingen naar afhaalpunten | Probleme bei der Erstellung von Sendungen an Abholstellen

minor

Started: Jun 10, 9:43 AM

monitoring

The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. De vervoerder heeft een oplossing geïmplementeerd en uitgerold. We blijven de prestaties monitoren om te zorgen dat de service volledig hersteld is. Der Versanddienstleister hat einen Fix implementiert und veröffentlicht. Wir werden die Leistung weiterhin überwachen, um sicherzustellen, dass der Dienst vollständig wiederhergestellt ist

Jun 10, 12:16 PM

investigating

We are currently investigating an issue preventing the creation of shipments to Pickup Points with the carrier. We onderzoeken momenteel een probleem dat het aanmaken van zendingen naar afhaalpunten met de vervoerder verhindert. Wir untersuchen derzeit ein Problem, das die Erstellung von Sendungen an Abholstellen mit dem Versanddienstleister verhindert.

Jun 10, 9:43 AM

[Third Party Issue] GLS Italy - Label Announcement issues

major

Started: Jun 4, 10:06 AM

monitoring

The issue appears to be resolved and we are monitoring the results. If still encountering errors when announcing labels with GLS IT methods, please disable GLS Check mode in your GLS IT contract settings and try announcing the labels again. Il problema sembra essere risolto e stiamo monitorando i risultati. In caso di ulteriori errori di creazione etichette con metodi di spedizione GLS IT, si prega di disabilitare la modalità GLS Check nelle impostazioni del contratto GLS IT e di provare nu...

Jun 10, 3:44 PM

monitoring

Jun 8, 12:44 PM

monitoring

The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.

Jun 5, 3:35 PM

investigating

We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.

Jun 5, 2:30 PM

monitoring

We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.

Jun 5, 8:04 AM

monitoring

The issue appears to be resolved and we are monitoring the results. Il problema sembra essere risolto e stiamo monitorando i risultati.

Jun 4, 3:30 PM

investigating

We are currently investigating an issue affecting GLS IT label announcement. Stiamo attualmente investigando un problema riguardante la creazione di etichette GLS IT.

Jun 4, 10:06 AM

[Third Party Issue] Shopify is currently experiencing an active outage

major

Started: Jun 3, 1:57 PM

monitoring

Jun 3, 3:43 PM

identified

Jun 3, 1:57 PM

[Deutsche Post] Label announcement issues / Probleme bei der Label-Ankündigung

minor

Started: Jun 2, 2:46 PM

monitoring

Jun 2, 3:30 PM

investigating

Jun 2, 2:46 PM

Inpost GB label announcement issues

critical

Started: Jun 2, 1:47 PM

monitoring

Jun 2, 2:21 PM

investigating

Jun 2, 1:47 PM

[Third Party Issue] Deutsche Post - Label Announcement issues

major

Started: Jun 1, 10:52 AM

investigating

Jun 1, 10:52 AM

[Third Party Issue] Correos- Label Annuouncement Issue | Problema al generar etiquetas

minor

Started: Jun 1, 7:48 AM

investigating

Jun 1, 7:48 AM

May 2026

[Third Party] DHL Express - Label Announcement Issues | Problemen met het aanmelden van labels | Probleme bei der Anmeldung von Versandetiketten

critical

Started: May 30, 9:13 AM

monitoring

May 30, 9:32 AM

investigating

May 30, 9:13 AM

Third Party Issue [Delivengo] - Label announcement issues | Problème de génération d'étiquettes

critical

Started: May 29, 10:07 AM

monitoring

May 29, 10:32 AM

investigating

May 29, 10:07 AM

Third Party Issue [Geodis] - Label Announcement Issue

minor

Started: May 27, 1:33 PM

investigating

May 27, 1:33 PM

Problems announcing labels for GLS Netherlands - Problemen met het aanmaken van labels voor GLS Nederland

major

Started: May 26, 2:50 PM

investigating

May 26, 2:50 PM

[Third Party Issue] Seur - Label Annuouncement Issue | Problema al generar etiquetas

major

Started: May 25, 1:39 PM

monitoring

May 25, 2:26 PM

investigating

May 25, 2:25 PM

investigating

May 25, 1:39 PM

[Third Party Issue] MRW - Label Annuouncement Issue | Problema al generar etiquetas

critical

Started: May 25, 10:17 AM

monitoring

May 25, 2:55 PM

investigating

May 25, 10:17 AM

DPD Germany Label announcement Issues / DPD Probleme bei der Erstellung von Labeln

minor

Started: May 12, 7:57 AM

monitoring

May 12, 9:56 AM

investigating

May 12, 7:57 AM

Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request

minor

Started: May 11, 8:17 AM

investigating

May 11, 2:08 PM

investigating

May 11, 8:17 AM

DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels

major

Started: May 6, 10:12 AM

monitoring

May 7, 9:54 AM

investigating

May 6, 10:12 AM

GLS ES label announcement issues / Problemas con el anuncio de la etiqueta GLS ES

major

Started: May 6, 9:35 AM

monitoring

May 6, 11:33 AM

monitoring

May 6, 10:16 AM

investigating

May 6, 9:35 AM

[Poste Italiane Delivery] I punti di ritiro non sono disponibili | Service point are unavailable

minor

Started: May 5, 11:28 AM

monitoring

May 5, 11:53 AM

investigating

May 5, 11:28 AM

Third-party issue: [DHL DE] - Label announcement issues

minor

Started: May 4, 8:27 AM

investigating

May 4, 8:27 AM

Third-party issue: [Correos] - Label announcement issues

minor

Started: May 4, 7:39 AM

monitoring

May 4, 9:55 AM

investigating

May 4, 8:32 AM

investigating

May 4, 7:39 AM

April 2026

Label format issues for BRT and DHL Germany

minor

Started: Apr 29, 8:56 AM

monitoring

Apr 29, 9:11 AM

investigating

Apr 29, 8:56 AM

[DHL Benelux] Label announcement issues | Problemen met het voormelden van de labels

critical

Started: Apr 24, 3:10 PM

monitoring

Apr 24, 3:25 PM

investigating

Apr 24, 3:10 PM

Label announcement issues

critical

Started: Apr 24, 9:54 AM

monitoring

Apr 24, 10:18 AM

identified

Apr 24, 10:07 AM

investigating

Apr 24, 9:54 AM

Third Party Issue | Post AT - Label Announcement Issue

critical

Started: Apr 23, 2:38 PM

investigating

Apr 23, 2:38 PM

Third-party issue: FedEx - Problems scheduling pick ups

minor

Started: Apr 22, 9:37 AM

monitoring

Apr 23, 1:55 PM

investigating

Apr 22, 5:54 PM

investigating

Apr 22, 9:37 AM

Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels

major

Started: Apr 14, 2:25 PM

investigating

Apr 14, 3:39 PM

investigating

Apr 14, 2:25 PM

Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes

minor

Started: Apr 9, 10:32 AM

investigating

We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

Apr 9, 10:32 AM

Third-party issue: DHL Express - Label announcement issues

minor

Started: Apr 8, 11:19 AM

monitoring

A fix has been implemented and we are monitoring the results.

Apr 8, 2:16 PM

investigating

We are currently investigating an issue preventing users from announcing DHL Express labels.

Apr 8, 11:19 AM

Scheduling pickups for FedEx and UPS on 7.4.2026.

minor

Started: Apr 7, 12:22 PM

investigating

We're currently experiencing an issue with scheduling pickups for today (7 April). Pickups for other dates are not affected and work as expected. Our team is actively investigating and we'll keep you updated. We apologize for the inconvenience.

Apr 7, 12:22 PM

Third-party issue: DHL Parcel GB - Label announcement issues

major

Started: Apr 7, 10:44 AM

monitoring

A fix has been implemented and we are monitoring the results.

Apr 7, 11:41 AM

investigating

We are currently investigating an issue preventing users from announcing labels.

Apr 7, 10:44 AM

Third-party issue: Multiple integrations - Order import issues

major

Started: Apr 1, 7:49 AM

monitoring

A fix has been implemented and we are monitoring the results.

Apr 1, 7:54 AM

investigating

We are currently investigating an issue preventing orders being imported from multiple integrations.

Apr 1, 7:49 AM

March 2026

Third-party issue: [DPD AT] - Label announcement issues | Fehler bei der Ankündigung des Labels

minor

Started: Mar 31, 11:34 AM

investigating

We are currently investigating an issue preventing users from announcing labels. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, Label anzukündigen.

Mar 31, 11:34 AM

Third-party issue: [INPOST ES] - Missing service points | Puntos de servicio no disponibles en el mapa

minor

Started: Mar 31, 10:59 AM

investigating

We are currently investigating reports of missing service points for Inpost ES. Actualmente estamos investigando una incidencia que afecta la disponibilidad de los puntos de servicio en el mapa al momento de su selección.

Mar 31, 10:59 AM

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