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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[DC3] - Public Switch Unreachable at DC3, Rack S46-E16
minor Observed active window 103h 27m

View incident details and source

Started:

Dedibox DC3
identified
We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.
investigating
We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3. The switch is currently unreachable, and the root cause of the issue is still under investigation. As a result, all customer servers connected to this switch are currently unreachable. Our team is investigating the situation and will provide further updates as soon as more information becomes available.
[Network] [DC2]- Switch Down in Room 205-Rack G2.
minor Observed active window 4h 26m

View incident details and source

Started:

Dedibox DC2
investigating
We have detected a public switch is down in DC2, Room : 205 205, Rack G2
[Dedibox] - [DC5] - RPN Switch bay A53 and A54 planned maintenance
minor Observed active window 24h 8m

View incident details and source

Started:

DC5 RPN
investigating
We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned : 14/10 - 10 AM UTC/12 AM Paris time A short interruption (approximately 5 minutes) is to be expected.
[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
minor Observed active window 19h 53m

View incident details and source

Started:

Dedibox DC5
investigating
We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable. Our technical team is investigating the situation and working on the required recovery actions.
[DOMAIN-DNS] - DNS synchronization failed
minor

View incident details and source

Started:

Domains
monitoring
Updates had piled up, causing these issues. It has now been resolved.
investigating
Several reports of inconsistencies in the zones between our DNS servers s0.dom.scw.cloud and s1.dom.scw.cloud
[Support] Delays in ticket processing
minor Observed active window 5m

View incident details and source

Started:

Excellence
identified
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.
[Support] Call Handling Delays
minor

View incident details and source

Started:

Excellence
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
[Jobs] - [fr-par] - Jobs are stuck in a transient state
minor Observed active window 36m

View incident details and source

Started:

Jobs
investigating
[Started Around 14h00 CET] Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running. Issue is under investigation
[Dedibox VPS] [fr-par] - servers locked in Paris location
minor Observed active window 1h 41m

View incident details and source

Started:

Dedibox VPS
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[Container Registry] Increase in 5xx errors on fr-par Container Registry
minor

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Container Registry Jobs Kafka Serverless Container Serverless Functions Clusters for Apache Spark™
investigating
We added other impacted products and we are still investigating.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is available.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
[Cockpit] - [nl-ams] Ingestion errors on custom metrics
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Customers may experience gaps in logs from Scaleway products for the time range 10:30-12:00 CEST
[Container Registry] - [world] - Missing tags on regional endpoints
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been found, fixed, tested and is being rolled out.
[Container Registry] - [world] - Missing tags on regional endpoints
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been found, fixed, tested and is being rolled out.
investigating
Customers may experience missing tags when listing tags on Container Registry regional endpoints. Pulling images by tag or digest is not impacted. The Container Registry API is not impacted and returns the correct list of tags.
[Network infrastructure] - [DC3] Room 4 4-6 rack 1 - Public switch is unreachable
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience a partial outage of public connectivity on servers attached to the public switch Room 4 4-6 rack 1 in DC3.
[Cockpit] - [fr-par] Traces ingestion and query degraded
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience degraded performance when ingesting or querying traces in Cockpit in the fr-par region
[Managed Inference] - [fr-par] Increase duration of deployment creation time
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience longer deployment creation times on Managed Inference in fr-par
[Serverless Containers] - [nl-ams] Connectivity issues
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Update: Connectivity has been partially restored at around 9:30 AM. We are monitoring the situation.
investigating
Starting from 07:30 CET, users may experience connectivity issues or failed requests when accessing their Serverless Containers in the nl-ams region. This issue is under investigation by our team.
[Generative APIs] - mistral-medium-3.5-128b might be unresponsive
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience unresponsiveness when using the mistral-medium-3.5-128b model due to an instability on an internal component.
WebHosting Elements and WebHosting Dedibox
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Maintenance for security system update. A downtime of 10 min can be expected during the maintenance Date/time: July 9th from 16h to 17h
[Managed Datalab] - [fr-par] Spark cluster creation failures
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience failures when creating Spark clusters in the fr-par region due to an issue with an internal dependency.