Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
[DC3] - Public Switch Unreachable at DC3, Rack S46-E16
We found the root cause and applied a patch in order to recover the service.
However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.
investigating
We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3.
The switch is currently unreachable, and the root cause of the issue is still under investigation.
As a result, all customer servers connected to this switch are currently unreachable.
Our team is investigating the situation and will provide further updates as soon as more information becomes available.
We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned :
14/10 - 10 AM UTC/12 AM Paris time
A short interruption (approximately 5 minutes) is to be expected.
[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable.
Our technical team is investigating the situation and working on the required recovery actions.
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude.
Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais.
Nous vous remercions pour votre patience et votre compréhension.
Due to a high volume of requests, the processing of ongoing tickets may take longer than usual.
Our teams are fully mobilized to restore normal service and handle requests as quickly as possible.
Thank you for your patience and understanding.
Due to a high volume of requests, it may be difficult to reach our teams by phone.
If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible.
Thank you for your understanding.
En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone.
Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais.
Merci de votre compréhension.
[Jobs] - [fr-par] - Jobs are stuck in a transient state
[Started Around 14h00 CET]
Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running.
Issue is under investigation
[Dedibox VPS] [fr-par] - servers locked in Paris location
fr-par-1fr-par-2fr-par-3Container RegistryJobsKafkaServerless ContainerServerless FunctionsClusters for Apache Spark™
investigating
We added other impacted products and we are still investigating.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is available.
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
[Cockpit] - SMTP alert manager mail is broken
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The SMTP communication with TEM is currently disrupted due to a key rotation issue. This may affect the delivery of alert emails.
March 2026
[Webmail] [fr-par] Webmail unavailable on pf-012
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Webmail is not accessible for hostings on pf-012.whm.fr-par.scw.cloud
[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure
minorSource not attested
Last archived state: resolved
View archived record details
identified
The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.
investigating
We are continuing to investigate this issue.
investigating
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration.
We are attempting to recover data using a spare server.
[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud
minorSource not attested
Last archived state: resolved
View archived record details
identified
IPV6 connectivity is currently unavailable. This may affect services relying on IPV6 addresses on the platform pf-012.whm.fr-par.scw.cloud.
[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud
minorSource not attested
Last archived state: resolved
View archived record details
identified
IPV6 connectivity is currently unavailable on the platform pf-012.whm.fr-par.scw.cloud. This may affect services relying on IPV6 addresses. We have identified the cause and are working on a resolution.
investigating
IPV6 connectivity is currently unavailable. This may affect services relying on IPV6 addresses.
[Data Warehouse] - [fr-par] New deployment blocked
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The new deployment is currently blocked. This may affect the start of new deployments.
[Audit Trail] - [fr-par] - API Partial Outage
Source not attested
Last archived state: resolved
View archived record details
investigating
The issue has been mitigated, and we are investigating its root cause.
investigating
We are currently experiencing a partial outage affecting the Audit Trail API in the fr-par region. This may impact your ability to access or use the Audit Trail service. Customers may see 503 responses on some requests to the audit trail API, but no events are being lost.
[MongoDB] - [fr-par-1] Connectivity Loss on Public Endpoint
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Customers are experiencing connectivity issues through public endpoints. The public endpoint IPs are not pointing to the new nodes.
[AUDT] - [pl-waw] - NATS stream not responsive
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Events in PL-WAW are not being displayed in Audit Trail since 9:53 GMT+1. Those events are not lost because we have a backup solution that stores the events in case of incidents like this.
We are actively working on fixing the issue.
[Generative APIs] - [fr-par] Increased response times for Qwen-3-235B-A22-Instruct
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Qwen-3-235B-A22-Instruct is currently experiencing increased response times. We are investigating the situation.
