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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[DC5] Public Switch in rack b11 room 1 is down
minor Observed active window 4h 17m

View incident details and source

Started:

Network
investigating
Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.
[Support] Call Handling Delays
minor Observed active window 46h 3m

View incident details and source

Started:

Excellence
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
[DC5] Several Switch and server down Row B and D
minor Observed active window 26h 52m

View incident details and source

Started:

Dedibox DC5
monitoring
The maintenance is complete, and we are currently monitoring the results.
investigating
Following an electrical maintenance, there are several servers down and at least 3 switchs down in row D.
[Web Hosting] - Intermittent access on pf-1004 platform
minor Observed active window 52m

View incident details and source

Started:

Hosting
investigating
There is currently an access issue on the 1004 platform. We are currently investigating the matter.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minor Observed active window 10h 22m

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Started:

Dedibox VPS
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed
minor Observed active window 5h 48m

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Started:

Jobs
monitoring
Job runs can now be executed.
investigating
Customers can't execute jobs.  Job runs will be stuck in validated status.
September 2026
[TEM] - TEM IP address blacklist
minor Observed active window 12m

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Started:

Transactional Email
identified
The IP address 51.159.124.109 has been blacklisted by Spamhaus.
[Account] - Global - Account API Down
major Observed active window 5h 29m

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Started:

Billing Environmental Footprint IAM Load Balancer
identified
Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
investigating
We are continuing to investigate this issue.
investigating
Account API is down. Console may be unusable
[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
minor Observed active window 3h 14m

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Started:

fr-par-1 fr-par-2 fr-par-3 Serverless-Database
identified
[03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.
[FR-PAR] Network perturbations
minor Observed active window 162h 40m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3
monitoring
We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
Scheduled Maintenance of one of the core routers in the AMS region.
minor Source not attested
Last archived state: resolved
View archived record details
investigating
One of the two main routers will be taken out of service. During this period, the network connection will not be redundant in all availability zones of the region "The Netherlands - Amsterdam". No packet loss or latency changes are expected. Date: 19.08.2026 Time: 09:00 Duration: 3 hours
[EDGE] - 503 error
minor Source not attested
Last archived state: resolved
View archived record details
Edge service
identified
The issue has been identified and a fix is being implemented.
investigating
Customer may experience 503 errors on edge service.
[FR-PAR] Serverless Databases issue
Source not attested
Last archived state: resolved
View archived record details
Serverless-Database
monitoring
Customer databases were unavailable between 8.54 am and 9.26 am. Our team had already fix but still monitoring this issue.
[CKPT] - [global] - Grafana is partially unavailable
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Some customers cannot access Grafana. We are investigating.
[PGW] - [fr-par-1] - Public Gateway stuck in transient state
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We have identified that the product Public Gateway creation/update in fr-par-1 were stuck in a transient state. The incident has been mitigated.
[NETI] - [DC3] - Dedibox RPN switch in DC3 (room 4-3, rack C9) is down
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Switch s43-c9.rpn.dc3 is down. There is no RPN connection for the servers in DC3, room 4-3, rack C9
[fr-par] Performance degradation affecting Block Storage
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The incident has now been mitigated.
investigating
We are continuing to investigate this issue.
investigating
We are investigating performance degradation affecting Block Storage in the fr-par region. Our engineering teams are actively working to identify the root cause. We will provide further updates as more information becomes available.
[DC2] Public switch issue in DC2 room 205 rack E1
minor Source not attested
Last archived state: resolved
View archived record details
identified
We have detected a switch down in DC2 room 205 rack E1 Servers in that rack currently have no public network access and are unreachable.
[fr-par-1] - Unable to execute actions on Instances
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Some actions cannot be applied on Instances on fr-par-1, resulting in resources stucks in a transient state.
July 2026
[TREM] - Service down
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Service up again, but could suffer from latency, we are monitoring the situation. Unfortunately, the webhook event data history are currently lost.
investigating
Some instability and a down of the service, our team is in investigation to resolve the issue
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