Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable.
Our technical team is investigating the situation and working on the required recovery actions.
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude.
Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais.
Nous vous remercions pour votre patience et votre compréhension.
Due to a high volume of requests, the processing of ongoing tickets may take longer than usual.
Our teams are fully mobilized to restore normal service and handle requests as quickly as possible.
Thank you for your patience and understanding.
Due to a high volume of requests, it may be difficult to reach our teams by phone.
If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible.
Thank you for your understanding.
En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone.
Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais.
Merci de votre compréhension.
[Jobs] - [fr-par] - Jobs are stuck in a transient state
[Started Around 14h00 CET]
Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running.
Issue is under investigation
[Dedibox VPS] [fr-par] - servers locked in Paris location
fr-par-1fr-par-2fr-par-3Container RegistryJobsKafkaServerless ContainerServerless FunctionsClusters for Apache Spark™
investigating
We added other impacted products and we are still investigating.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is available.
Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Scheduled Maintenance of one of the core routers in the AMS region.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
One of the two main routers will be taken out of service.
During this period, the network connection will not be redundant in all availability zones of the region "The Netherlands - Amsterdam".
No packet loss or latency changes are expected.
Date: 19.08.2026
Time: 09:00
Duration: 3 hours
[EDGE] - 503 error
minorSource not attested
Last archived state: resolved
View archived record details
Edge service
identified
The issue has been identified and a fix is being implemented.
investigating
Customer may experience 503 errors on edge service.
[FR-PAR] Serverless Databases issue
Source not attested
Last archived state: resolved
View archived record details
Serverless-Database
monitoring
Customer databases were unavailable between 8.54 am and 9.26 am. Our team had already fix but still monitoring this issue.
[CKPT] - [global] - Grafana is partially unavailable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some customers cannot access Grafana. We are investigating.
[PGW] - [fr-par-1] - Public Gateway stuck in transient state
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified that the product Public Gateway creation/update in fr-par-1 were stuck in a transient state.
The incident has been mitigated.
[NETI] - [DC3] - Dedibox RPN switch in DC3 (room 4-3, rack C9) is down
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Switch s43-c9.rpn.dc3 is down.
There is no RPN connection for the servers in DC3, room 4-3, rack C9
We are continuing to monitor for any further issues.
monitoring
The incident has now been mitigated.
investigating
We are continuing to investigate this issue.
investigating
We are investigating performance degradation affecting Block Storage in the fr-par region. Our engineering teams are actively working to identify the root cause. We will provide further updates as more information becomes available.
[DC2] Public switch issue in DC2 room 205 rack E1
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have detected a switch down in DC2 room 205 rack E1
Servers in that rack currently have no public network access and are unreachable.
[fr-par-1] - Unable to execute actions on Instances
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some actions cannot be applied on Instances on fr-par-1, resulting in resources stucks in a transient state.
July 2026
[TREM] - Service down
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Service up again, but could suffer from latency, we are monitoring the situation.
Unfortunately, the webhook event data history are currently lost.
investigating
Some instability and a down of the service, our team is in investigation to resolve the issue
