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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
[DC5] Public switch reboot
minor Observed active window 92h 11m

View incident details and source

Started:

Dedibox DC5
investigating
Switch crashed and rebooted due to kernel panic. Public connectivity was impacted for around 5min for servers located in DC5 - Room 1 - Zone 1 - Rack D57 - Bloc D
[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation
minor Observed active window 1h 20m

View incident details and source

Started:

fr-par-1 Load Balancer
investigating
Extra delay for Load Balancer configuration.
[VPC] Network Connectivity issues in pl-waw-3
minor Observed active window 624h 5m

View incident details and source

Started:

pl-waw-3 VPC
monitoring
We are continuing to monitor for any further issues.
monitoring
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.
August 2026
[DDBK] - [DC3] - dedibackup unvalaible - 500 error
minor Observed active window 699h 43m

View incident details and source

Started:

Dedibackup
identified
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
[Elastic Metal] Install issues
minor Observed active window 2h 24m

View incident details and source

Started:

Elastic Metal
investigating
During or after installation, Elastic Metal encounters an error. We are investigating.
[GAPI] - missing metrics in cockpit
minor Observed active window 25m

View incident details and source

Started:

Generative API
investigating
The Generative APIs metrics are currently missing from Cockpit. The issue is currently under investigation.
[CKPT] [FR/NL/PL] - Cockpit Logs ingestion down
minor Observed active window 47m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 nl-ams-1 nl-ams-2 nl-ams-3 pl-waw-1 Cockpit pl-waw-2 pl-waw-3
investigating
On a schedule maintenance of Cockpit components, we had an issue which breaks loki ingestion on FR-PAR, NL-AMS and PL-WAW. We are actually taking a step back
[EDGE] - [GLOBAL] - latency on some nodes
minor Observed active window 4h 8m

View incident details and source

Started:

Edge service
identified
High latencies may occur on Edge Services Pipelines
[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack
minor Observed active window 24h 2m

View incident details and source

Started:

nl-ams-1 nl-ams-2 nl-ams-3 Object Storage
investigating
Due to a planned electrical maintenance, one of our rack lost its power. This has increased the 5xx error level and also increased latency on nl-ams.
[SEDB] - [fr-par] - Endpoint not displayed correctly in the console
minor Observed active window 283h 28m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Databases
identified
We quickly identified that it's about a naming change on the API side.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
[DC5] Private switch issue in room 1 rack c57 unreachable
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We have detected a switch down in room 1 rack c57 in DC5 Servers in that rack currently have no private network access and are unreachable. 27.04.2026 10h00 UTC The issue has been forwarded to our team for resolution.
[Network infrastructure] - DC2 - Public switch in S301/D19 is unreachable
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience a partial outage on public connectivity for servers located in this rack. We are currently investigating this issue.
[Network infrastructure] - DC5 - rpn switch s1-c57-3.rpn.dc5 is unreachable
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Since 8:50am CET, customers may experience network connectivity issues on servers attached to the rpn switch s1-c57-3.rpn.dc5 in DC5. We are currently investigating this issue.
[REGX] - [fr-par] - timeout for some requests
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Due to a database issue, some requests to the registry API did timeout
[Object Storage] - [fr-par] Timeouts on object uploads
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented corrective measures. Performance should return to normal. We have planned further actions to resolve the issue long-term.
investigating
We are continuing to investigate this issue.
investigating
Customers may experience timeouts when uploading objects to Object Storage in the fr-par region due to an issue with an internal component.
[DC2] Public switch issue in DC2; room 205; H8
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We have detected a switch down in DC2; room 205; H8 Servers in that rack currently have no public network access and are unreachable. 21.04.y2026 21.30 UTC The issue has been forwarded to our team for resolution.
[KUBE] - [fr-par/nl-ams/pl-waw] - unable to provision new nodes
minor Source not attested
Last archived state: resolved
View archived record details
identified
Due to an internal error, we're unable to provision new nodes.
[SUPPORT] - We are currently experiencing some issues with our phone system
Source not attested
Last archived state: resolved
View archived record details
identified
We are currently experiencing some issues with our phone system. We will post an update here as soon as we have additional information.
[PAYM] - [all] - Issues adding cards via Stripe
minor Source not attested
Last archived state: resolved
View archived record details
investigating
The issue has been fixed. If you are still encountering an issue with Stripe payment, it is related to your bank. Please contact them to unlock the situation and allow the payment to go through Stripe. Or add another payment method.
investigating
We are currently investigating an issue affecting some card operations processed through Stripe. This may impact both the addition of new cards and, potentially, some payments requiring Stripe authentication.
[Cockpit] - [fr-par] Elevated 5xx errors on logs ingestion
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience elevated 5xx errors on logs ingestion in fr-par.