Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
Looking for an update now? Check the current status, or follow Scaleway for future changes.
0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Due to a high volume of requests, it may be difficult to reach our teams by phone.
If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible.
Thank you for your understanding.
En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone.
Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais.
Merci de votre compréhension.
Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
investigating
We are continuing to investigate this issue.
investigating
Account API is down. Console may be unusable
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
[Registry] - [FR-PAR] Slowness and push issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
Customers may experience issues when pushing to Container Registry
[Generative APIs] - [fr-par] New batches are stuck in validating
minorSource not attested
Last archived state: resolved
View archived record details
identified
Customers may experience delays when creating new batches in Generative APIs due to an internal dependency issue.
IAM managed application "scw-managed-genapi-batch" used within the batch system have been re created.
Customers using S3 bucket policies may need to update their policy to take in account the new ApplicationID.
The ApplicationId can be found after a first batch validation error
identified
The issue has been identified and a fix is being implemented.
investigating
Customers may experience delays when creating new batches in Generative APIs due to an internal dependency issue.
[Transactional Email] - Global Issue on domain record validation
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues registering or validating domains on Transactional Email due to a validation error on an internal component.
[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some customers may have experienced network connectivity issues in
AMS1 Room H6
Rack 6.12.17
6.12.29
6.12.60
6.12.67
and 6.12.71 to 6.12.75
We are investigating to know the root cause linked to this reboot.
[Kapsule & Kosmos] - [WORLD] Loss of public connectivity on isolated nodes
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience loss of public connectivity on Kapsule and Kosmos due to loss of default route on fully isolated nodes.
Running netplan apply on the node or triggering a reboot fixes the issue.
We are currently investigating the issue.
[Account API] - [global] Cannot Set Organization Country
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers cannot set an organization address during account creation or for existing accounts due to an empty country selection dropdown.
We are continuing to work on a fix for this issue.
identified
Users cannot perform an identity verification on the console, preventing obtaining quota increase. The following error message appears when trying to perform a KYC: `Failed to connect to identity verification provider. Try again or contact Support.`
[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.
investigating
We are continuing to investigate this issue.
investigating
Some customers may have experienced network connectivity issues in
AMS1 Room H6
Rack 6.12.17
6.12.29
6.12.60
6.12.67
and 6.12.71 to 6.12.75
due to a unexpected network switch reboot.
[WEBHOSTING CLASSIC] [fr-par] Authentication issues on email and databases
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Following a defect on one of our switch, our authentication servers are currently unavailable. This impact the mail and databases access. Our engineers are currently investigating.
[WebHosting Elements] - [fr-par] Customer websites not accessible on pf-014.whm.fr-par.scw.cloud
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues on their websites hosted on pf-014.whm.fr-par.scw.cloud due to an internal dependency malfunction.
