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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Key Manager] - it-mil - api unavailable
minor Observed active window 47h 35m

View incident details and source

Started:

Secret Manager
identified
incident has been mitigated, we are implementing a long-term solution
investigating
key manager api unavailable following database migration
[Generative APIs] - [fr-par] - glm-5.2 service instabilities
minor Observed active window 67h 12m

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Started:

Generative API
investigating
[15h00 utc+2] We are experiencing instabilities with a critical part of the glm-5.2 model infrastructure, working actively on the mitigation
[DC5] Public Switch in rack b11 room 1 is down
minor Observed active window 4h 17m

View incident details and source

Started:

Network
investigating
Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.
[Support] Call Handling Delays
minor Observed active window 46h 3m

View incident details and source

Started:

Excellence
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
[DC5] Several Switch and server down Row B and D
minor Observed active window 26h 52m

View incident details and source

Started:

Dedibox DC5
monitoring
The maintenance is complete, and we are currently monitoring the results.
investigating
Following an electrical maintenance, there are several servers down and at least 3 switchs down in row D.
[Web Hosting] - Intermittent access on pf-1004 platform
minor Observed active window 52m

View incident details and source

Started:

Hosting
investigating
There is currently an access issue on the 1004 platform. We are currently investigating the matter.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minor Observed active window 10h 22m

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Started:

Dedibox VPS
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed
minor Observed active window 5h 48m

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Started:

Jobs
monitoring
Job runs can now be executed.
investigating
Customers can't execute jobs.  Job runs will be stuck in validated status.
September 2026
[TEM] - TEM IP address blacklist
minor Observed active window 12m

View incident details and source

Started:

Transactional Email
identified
The IP address 51.159.124.109 has been blacklisted by Spamhaus.
[Account] - Global - Account API Down
major Observed active window 5h 29m

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Started:

Billing Environmental Footprint IAM Load Balancer
identified
Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
investigating
We are continuing to investigate this issue.
investigating
Account API is down. Console may be unusable

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience instabilities when using the mistral-medium-3.5-128b model in the Generative APIs service in the fr-par region.
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are still working on a fix for this issue.
identified
We are working on a fix. Instabilities may still appear when using mistral-medium-3.5-128b model. But overall the service remain usable.
investigating
Customers may experience instabilities when using the mistral-medium-3.5-128b model in the Generative APIs service in the fr-par region.
[VPS] - [fr-par-1] Connectivity issues due to networking issue
Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues on their VPS instances due to a networking issue on an internal component in the fr-par-1 region.
P3- [CKPT] - [global] - Grafana instances are experiencing errors
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix have been deployed and we are monitoring the situation.
identified
The issue has been identified and a fix is being implemented.
investigating
Some customers are experiencing errors when using Grafana.
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience instabilities when using the mistral-medium-3.5-128b model in the fr-par region.
[Generative APIs] - [fr-par] Dedicated deployment creation failures
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Customers may experience failures when creating dedicated deployments on the Generative APIs product in the fr-par region. The issue has been identified and our teams are working on a resolution.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Customers may experience failures when creating dedicated deployments on the Generative APIs product in the fr-par region.
[CKPT] - [fr-par] - SCW logs dropped for some clients on Serverless Compute Products
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
A small subset of Scaleway Product logs/metrics might be unavailable on fr-par on small time-range Yesterday : 9:20 - 11h30 CEST Today : 17:20 - ongoing CEST
[VPC] - Connectivity Issue - Access to New Resources Impacted
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have resolved a certificate configuration issue that caused a communication outage between two of our internal components. All affected services are now fully restored and operating normally. Our team is actively monitoring the situation and implementing permanent changes to improve stability and prevent this specific issue from recurring. The incident was resolved at 10:47 UTC.
identified
Some users may experience connectivity issues when accessing newly created resources in VPC. The incident started at 08:50 UTC. The problem has been identified, and we are actively working to resolve it.
[IPAM] - [it-mil] Edges unable to query IPAM
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Customers may experience connectivity issues with IPAM service in the Milan region due to an internal dependency.
[Registry] - [fr-par] Slowness and push issues
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We scaled the infrastructure and added more observability to tackle this recurring performance issue. We'll monitor the situation closely.
identified
Customers may experience issues when pushing to Container Registry.
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