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77.6%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
76.7%
30
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently experiencing an issue affecting stills-based Safety Event detections, where some customers in the US may see a reduced volume of detections. Our engineering team is actively investigating and working to resolve this as quickly as possible.
Dashboard Login Issue: Non-SSO users are encountering an error on the login page.
US Cloud DashboardEuropean Cloud DashboardCanada Cloud Dashboard
monitoring
The issue affecting dashboard sign-in has been resolved. Customers should now be able to access the Samsara Dashboard normally.
Our teams have confirmed recovery in Europe, US and Canada region and will continue monitoring the service to ensure it remains stable.
Our teams are monitoring the service closely to confirm that access remains stable. We will provide another update once recovery is confirmed. For real-time updates, please visit https://www.samsarastatus.com/
investigating
We are currently investigating an issue affecting dashboard login for some customers in the US, CA and EU. Users may see a “The dashboard is temporarily unavailable” error when signing in through the standard login flow. Single sign-on may still work.
Our engineering teams are actively investigating the authentication flow and working to restore normal dashboard access. We will provide further updates as more information becomes available. For real-time updates, please visit https://www.samsarastatus.com/
US Cloud DashboardEuropean Cloud DashboardCanada Cloud Dashboard
monitoring
Our Engineering team has deployed a fix for the incorrect page labels. While most areas are resolved, we are continuing to update a few remaining residual pages.
identified
We have identified the cause of incorrect or missing translations for customers using languages other than English. A fix is being applied. Some residual translation issues may still appear while we complete the remediation, and we are working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
investigating
We are currently investigating an issue that is impacting dashboard labels for some customers using languages other than English. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Missing asset qualification records in the Driver App
We are currently experiencing missing asset qualification records in the Driver App, where some customers may see blank or incomplete asset qualification records. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Our team is actively working to remediate the existing incorrect values in the system. We will provide an update once the values are corrected
identified
The fix to prevent future incorrect odometer readings on work orders is now in place. Our engineering team is continuing work to correct existing affected records. For updates: https://www.samsarastatus.com/
identified
Our engineering team has deployed a fix to prevent future odometer reading errors on work orders. The team is actively working to remediate the existing incorrect values in the system
identified
The root cause of the incorrect odometer readings on work orders has been identified. Our engineering team is currently deploying a fix and updating affected values
investigating
Our engineering team is actively investigating the issue that may cause inflated odometer readings on the Work Orders page for some customers. We are working to resolve this as quickly as possible. For updates: https://www.samsarastatus.com/
investigating
We are currently experiencing an issue where odometer readings may be inflated in the Work Orders page. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.
identified
We have mitigated an issue affecting data ingestion in the EU region. Customers in the affected EU cluster may have experienced delays before data appeared in their dashboards.
Our engineering team is monitoring the service to confirm stability. For real-time updates, please visit https://www.samsarastatus.com/
investigating
We are investigating an issue affecting data ingestion in the EU region. Customers in the affected EU cluster may experience delays of approximately 25 minutes before data appears in their dashboards. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Our Engineering team is actively working to ensure the incorrect classifications are corrected and restore full functionality.
identified
Our Engineering team is actively working to resolve the issue and restore full functionality.
identified
Engineering has identified the root cause and is actively working to resolve the issue.
investigating
We are currently experiencing an issue with HOS property classification, where some drivers in Canada may be identified as being in the United States. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
EU config pushes failing for tachograph-capable gateways
We are investigating an issue affecting tachograph-capable gateways, primarily in EU gateways. Affected customers may experience failed configuration pushes, missing SPS promotions (vehicle-specific diagnostic signal configurations that determine which telemetry features are enabled for targeted vehicle models or gateway populations) including manual video retrieval in Europe and problems with VG installation or configuration.
Our engineering teams are actively investigating and working to restore normal service. We will provide another update as soon as more information is available. Please contact http://samsara.com/help if you have any questions or concerns. We apologise for any inconvenience this may have caused.
US Cloud DashboardEuropean Cloud DashboardCanada Cloud DashboardSafety / Cameras
identified
We have identified the cause of an issue affecting video playback, which may cause problems when playing footage from the library as well as from the Safety inbox for some customers.
Our engineering team is implementing a fix and monitoring the recovery closely. Please contact http://samsara.com/help if you have any questions or concerns. We apologise for any inconvenience this may have caused.
investigating
We are investigating an issue affecting Retrieved Footage playback which may cause problems with Media playback for some customers.
Our engineering team is actively working to identify the cause and restore the service to normal. Please contact http://samsara.com/help if you have any questions or concerns. We apologise for any inconvenience this may have caused.
We are currently experiencing a page load error on the IFTA report for North American customers. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Legacy Incident Archive
15 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Device connectivity issues in US, Canada and Mexico
majorSource not attested
Last archived state: resolved
View archived record details
GPS / Location / Map
monitoring
A fix has been implemented, and device connectivity has fully recovered. We are continuing to monitor performance to confirm the system returns to normal.
identified
Our Engineering team is continuing to work on a fix for this issue
identified
Our Engineering team has identified a backend issue and we are currently working on deploying a fix
investigating
We are continuing to investigate the issue internally as well as with our third party provider
investigating
We are currently experiencing an issue affecting device connectivity in US, Canada and Mexico. We are actively working with our third party provider to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Crash Media Access Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing an issue affecting Crash events, where crash media may be incorrectly marked as sensitive for organizations without explicit settings. As a result, users without permission to view sensitive media may be unable to access crash media. Our engineering team is actively investigating and working to resolve this as quickly as possible.
July 2026
U.S. Device Connectivity and Dashboard Access Issues
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We have seen connectivity recover back to normal levels. The external party has acknowledged the issue and indicated services should be back to normal. Our engineering team is continuing to monitor closely to confirm full stability before marking this as fully resolved. For real-time updates, please visit samsarastatus.com.
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing an issue affecting U.S. device connectivity and dashboard access. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
EU Cloud - New dashboards unable to be created
majorSource not attested
Last archived state: resolved
View archived record details
identified
Engineering has identified the root cause and is actively working to resolve the issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate the issue impacting the creation of new EU Cloud Dashboards. All existing EU Dashboards are not impacted by this issue.
investigating
We are currently experiencing an issue where new cloud dashboards in the EU region are unable to be created. Our engineering team is actively investigating and working to resolve this as quickly as possible.
US Organizations - HOS pages and features failing in Driver App and Cloud
majorSource not attested
Last archived state: resolved
View archived record details
identified
At this time we have identified that Samsara Driver App and Samsara Cloud HOS pages and features have observed failures or delays in processing. Our engineering has identified the root cause and is actively working to resolve the issue.
investigating
We are currently experiencing an issue with the HOS module, where some customers may see delays in driver log processing and status updates in Dashboard. Our engineering team has identified the likely cause and is actively working to fully resolve the issue. For real-time updates, please visit https://www.samsarastatus.com/
Work orders failing to load for some customers.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineering team has resolved the issue and is now monitoring to confirm performance is back to normal.
investigating
We are currently experiencing an issue with work orders failing to load, where some customers may be unable to access work orders in Maintenance. Our engineering team is actively investigating and working to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
June 2026
Dashboards and fleet list pages are timing out/slow to load
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are seeing signs that system availability has improved. Our team is continuing to monitor closely and work toward full recovery.
identified
We are seeing signs that system availability has improved. Our team is continuing to monitor closely and work toward full recovery.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate the issue
investigating
We are currently experiencing an issue that is impacting some pages and tools, like the overview page and site navigation menu. Our engineering team is actively investigating and working to resolve this as quickly as possible.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that is impacting the overview page for some Customers.
Degraded Performance for certain standard reports
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Engineering has identified the root cause and is actively working to resolve the issue.
investigating
We are currently investigating an issue that is impacting the standard reporting or some customers.
May 2026
Availability of Samsara Dashboard in the US Region has decreased.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been deployed, and our team is closely monitoring the stability of the Dashboard. We will provide a final update once we have confirmed that performance has fully returned to normal.
identified
We have identified the cause of the issue. Our engineering team is currently deploying a fix to restore full service. We appreciate your continued patience and will provide another update shortly.
investigating
We are currently experiencing service degradation, where certain customers in the US region may encounter issues while loading/accessing the Samsara Dashboard. Our engineering team is actively investigating and working to resolve this as quickly as possible.
Samsara Cloud - Users receiving errors when attempting to activate or deactivate gateways
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue where users are receiving errors when attempting to activate or deactivate gateways. Our engineering team is actively investigating and working to resolve this as quickly as possible.
