EU config pushes failing for tachograph-capable gateways
View the provider incident record →Current answer
Samsara experienced a major incident: EU config pushes failing for tachograph-capable gateways. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
European Cloud Dashboard
Incident Timeline
Investigating
We are investigating an issue affecting tachograph-capable gateways, primarily in EU gateways. Affected customers may experience failed configuration pushes, missing SPS promotions (vehicle-specific diagnostic signal configurations that determine which telemetry features are enabled for targeted vehicle models or gateway populations) including manual video retrieval in Europe and problems with VG installation or configuration.
Our engineering teams are actively investigating and working to restore normal service. We will provide another update as soon as more information is available. Please contact http://samsara.com/help if you have any questions or concerns. We apologise for any inconvenience this may have caused.
Our engineering teams are actively investigating and working to restore normal service. We will provide another update as soon as more information is available. Please contact http://samsara.com/help if you have any questions or concerns. We apologise for any inconvenience this may have caused.
Sep 16, 2026 at 2:43 PM UTC
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