New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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SolarWinds Service Desk Outage History

Uptime record, past incidents, and downtime history for SolarWinds Service Desk.

Checking current status...
93.6% uptime over 47 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 13

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 92.3% 13 1
April 2026 93.3% 30 2
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 47 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Error 500: Service interruption
major

Started: May 6, 1:23 PM

monitoring
The services are currently operating normally, and our engineering team is closely monitoring system performance to ensure continued stability. We will provide additional updates here if we observe any further impact or if additional action is required.
May 6, 1:53 PM
investigating
We are aware of an issue that caused the application to be unavailable for a few minutes. Our team is currently investigating the cause and monitoring the service to ensure it remains stable. Further updates will be posted here as more information becomes available.
May 6, 1:23 PM
April 2026
Error 500: Service interruption
major

Started: Apr 29, 7:01 PM

monitoring
The services are currently operating normally, and our engineering team is closely monitoring system performance to ensure continued stability. We will provide additional updates here if we observe any further impact or if additional action is required.
Apr 29, 7:56 PM
investigating
We are continuing to investigate this issue.
Apr 29, 7:08 PM
investigating
We are aware of an issue that caused the application to be unavailable for approximately two minutes. Our team is currently investigating the cause and monitoring the service to ensure it remains stable. Further updates will be posted here as more information becomes available.
Apr 29, 7:01 PM
Slow Performance & Error 500
minor

Started: Apr 3, 12:33 PM

monitoring
We are seeing improved results on our end and are continuing to monitor performance closely. We are also working to confirm whether customers are seeing similar improvement while we continue to ensure full stability. We appreciate your patience and will provide another update as soon as more information becomes available.
Apr 3, 5:56 PM
investigating
We are actively investigating continued unexpected behavior following a recent fix. Our team is working to ensure full stability. We appreciate your patience and will share another update as soon as more information is available.
Apr 3, 4:29 PM
investigating
We have observed unexpected behavior following the recent fix and are currently reviewing the issue. Our team is continuing to investigate while working to ensure full stability. We appreciate your patience and will provide further updates as soon as more information becomes available.
Apr 3, 3:08 PM
monitoring
We have completed the fix for this issue and will continue to monitor the situation to ensure stability.
Apr 3, 1:42 PM
identified
We've identified the cause of the reported issue and are working on a fix as quickly as possible. Thank you for your patience.
Apr 3, 1:00 PM
investigating
We are currently investigating reports of slow performance and intermittent Error 500 issues in SolarWinds Service Desk. Our team is working to resolve this as quickly as possible.
Apr 3, 12:33 PM