SolarWinds Service Desk Outage History
Uptime record, past incidents, and downtime history for SolarWinds Service Desk.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 92.6% | 27 | 2 |
| May 2026 | 96.8% | 31 | 1 |
| April 2026 | 93.3% | 30 | 2 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
US Data Center - Delayed Visibility of Incidents
Started: Jun 23, 4:14 PM
monitoring
We are currently monitoring this issue. Our investigation confirmed that incident creation is occurring successfully and notification emails are being sent as expected. However, some incidents created through email may not appear immediately in the incident list within the UI, even though they remain accessible through the direct link included in the notification email.
We are continuing to monitor the behavior closely while our team works to confirm consistent visibility in the incident lis...
Jun 23, 4:37 PM
investigating
We are currently investigating an issue where incidents created through email may not appear immediately in the incident list in SolarWinds Service Desk UI.
During our review, we confirmed that incident creation notifications are being sent successfully, and the affected incidents can be accessed through their direct links. However, there may be a delay before those incidents become visible in the incident list within the UI.
Our team is actively investigating this behavior and working to d...
Jun 23, 4:14 PM
Service Desk Slow Performance
Started: Jun 3, 12:18 PM
monitoring
We are seeing improved performance on our end and are continuing to monitor the situation closely. We are also working to confirm whether customers are experiencing similar improvements as we continue our efforts to ensure full service stability.
We appreciate your patience and understanding during this time. We will provide another update as soon as additional information becomes available.
Jun 3, 1:32 PM
identified
We have identified the cause of the reported issue and are actively working to implement a fix as quickly as possible. Thank you for your patience and understanding while we work toward a resolution.
Jun 3, 1:03 PM
investigating
We are currently investigating reports of slow performance issues in SolarWinds Service Desk. Our team is working to resolve this as quickly as possible.
Jun 3, 12:18 PM
May 2026
Error 500: Service interruption
Started: May 6, 1:23 PM
monitoring
The services are currently operating normally, and our engineering team is closely monitoring system performance to ensure continued stability. We will provide additional updates here if we observe any further impact or if additional action is required.
May 6, 1:53 PM
investigating
We are aware of an issue that caused the application to be unavailable for a few minutes. Our team is currently investigating the cause and monitoring the service to ensure it remains stable. Further updates will be posted here as more information becomes available.
May 6, 1:23 PM
April 2026
Error 500: Service interruption
Started: Apr 29, 7:01 PM
monitoring
The services are currently operating normally, and our engineering team is closely monitoring system performance to ensure continued stability. We will provide additional updates here if we observe any further impact or if additional action is required.
Apr 29, 7:56 PM
investigating
We are continuing to investigate this issue.
Apr 29, 7:08 PM
investigating
We are aware of an issue that caused the application to be unavailable for approximately two minutes. Our team is currently investigating the cause and monitoring the service to ensure it remains stable. Further updates will be posted here as more information becomes available.
Apr 29, 7:01 PM
Slow Performance & Error 500
Started: Apr 3, 12:33 PM
monitoring
We are seeing improved results on our end and are continuing to monitor performance closely. We are also working to confirm whether customers are seeing similar improvement while we continue to ensure full stability. We appreciate your patience and will provide another update as soon as more information becomes available.
Apr 3, 5:56 PM
investigating
We are actively investigating continued unexpected behavior following a recent fix. Our team is working to ensure full stability. We appreciate your patience and will share another update as soon as more information is available.
Apr 3, 4:29 PM
investigating
We have observed unexpected behavior following the recent fix and are currently reviewing the issue. Our team is continuing to investigate while working to ensure full stability. We appreciate your patience and will provide further updates as soon as more information becomes available.
Apr 3, 3:08 PM
monitoring
We have completed the fix for this issue and will continue to monitor the situation to ensure stability.
Apr 3, 1:42 PM
identified
We've identified the cause of the reported issue and are working on a fix as quickly as possible. Thank you for your patience.
Apr 3, 1:00 PM
investigating
We are currently investigating reports of slow performance and intermittent Error 500 issues in SolarWinds Service Desk. Our team is working to resolve this as quickly as possible.
Apr 3, 12:33 PM