Renaissance Learning Outage History
Uptime record, past incidents, and downtime history for Renaissance Learning.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 50% | 12 | 6 |
| April 2026 | 83.3% | 30 | 5 |
| March 2026 | 100% | 4 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
FastBridge Students Unable to Resume Paused Spring aReading/aMath
Started: May 8, 8:54 PM
monitoring
A final fix was applied today 5/11, while the initial fix significantly mitigated occurrence, we identified a narrow scenario where the experience may be impacted by a cached session which the current fix addressed. We will continue to monitor system performance and behavior for the next 24 hours. We expect to close this incident post conclusion of the monitoring activity.
May 11, 8:28 PM
monitoring
We are continuing to monitor for any further issues.
May 9, 1:31 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 9, 12:48 AM
investigating
We are currently investigating an issue affecting students who have paused their Spring aReading or Spring aMath assessments. When attempting to resume a paused assessment—whether from the student's device or through the teacher's Screening tab—an error is displayed, and the assessment cannot continue.
What we're doing:
Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available.
We apologize for the di...
May 8, 8:54 PM
Important Update About Canvas Integration
Started: May 8, 1:45 AM
monitoring
Update: We continue to monitor the situation related to the Canvas incident. As a precautionary measure, the Canvas integration with Renaissance products remains disabled. We have made the decision to keep this integration disabled until our assessment of the situation changes. We will provide regular weekly updates and communicate sooner if the situation changes. Thank you for your patience as we work to maintain the security you expect from Renaissance.
May 12, 2:58 PM
monitoring
Recently, Instructure issued a notice regarding a potential security risk, and we took precautionary steps to reset the integration with Renaissance products. After continued monitoring of the situation, we have made the decision to turn off the Canvas integration to any Renaissance products indefinitely. While Instructure has not indicated any impact to Renaissance systems or customer data, we are taking this step out of an abundance of caution to minimize any potential risk to our customers...
May 8, 1:45 AM
Renaissance Webform Unavailable
Started: May 7, 7:54 PM
investigating
We are currently experiencing an issue with our customer support webform, and some customers may be unable to successfully submit requests using this tool. Our team is actively working with our vendor to resolve this as quickly as possible. In the meantime, please email support@renaissance.com for assistance for email requests, and your case will be routed to the appropriate team. Our phone and chat support channels remain fully operational. We apologize for the inconvenience and appreciate y...
May 7, 7:54 PM
April 2026
DnA Online Testing Producing Errors
Started: Apr 23, 7:30 PM
monitoring
We experienced an issue affecting the Online Testing application within DnA. During a period of increased demand, the service did not scale as expected, which resulted in degraded performance and a failure of the Online Testing application.
Our engineering team identified that a recent configuration change unintentionally impacted the application’s ability to scale. Once identified, the change was promptly rolled back, and performance returned to normal.
We are now implementing additional...
Apr 27, 4:41 PM
monitoring
Earlier today, DnA Online Testing was experiencing errors, including 504/503 and general slowness. Online Testing is now back online after reverting a scheduled maintenance update. Our Engineering teams are continuing to closely monitor the situation, and updates will be posted here as they become available. We apologize for any inconvenience this may have caused.
Apr 23, 7:30 PM