Current answer
Renaissance Learning experienced a minor incident: School City Database blocker for HISD. ServiceAlert observed recovery on Aug 28, 2026.
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Incident Lifecycle
Affected Components
SchoolCity
Incident Timeline
Investigating
We are aware that some districts began experiencing slow performance in SchoolCity starting at approximately 9:00 AM CST today. Earlier reports of login difficulties have been resolved.
Our team is actively investigating the cause of the slowness and is working to restore full performance as quickly as possible. We will provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Our team is actively investigating the cause of the slowness and is working to restore full performance as quickly as possible. We will provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Aug 28, 2026 at 5:19 PM UTC
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