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School City Database blocker for HISD

Minor Impact Resolved Duration: 1h 25m August 28, 2026
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Current answer

Renaissance Learning experienced a minor incident: School City Database blocker for HISD. ServiceAlert observed recovery on Aug 28, 2026.

Official Renaissance Learning status page Current Renaissance Learning status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
SchoolCity

Incident Timeline

Investigating
We are aware that some districts began experiencing slow performance in SchoolCity starting at approximately 9:00 AM CST today. Earlier reports of login difficulties have been resolved.

Our team is actively investigating the cause of the slowness and is working to restore full performance as quickly as possible. We will provide updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience.
Aug 28, 2026 at 5:19 PM UTC
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