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Red Canary Outage History

Uptime record, past incidents, and downtime history for Red Canary.

Checking current status...
84.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 56% 25 11
April 2026 90% 30 3
March 2026 100% 31 0
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Detection delayed for CrowdStrike customers
minor

Started: May 16, 8:13 PM

identified
Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.
May 16, 8:17 PM
identified
Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.
May 16, 8:13 PM
Cloudtrail and GuardDuty alert processing delay
minor

Started: May 8, 10:40 PM

identified
The issue has been identified and a fix is being implemented.
May 8, 11:07 PM
investigating
We are investigating an issue impacting AWS ingestors, which is causing a delay in our processing of Cloudtrail and GuardDuty alerts.
May 8, 10:40 PM
Urgent: SSO Certificate Expires Friday
maintenance

Started: May 6, 11:38 PM

identified
Customers using Red Canary as an IdP or a third‑party IdP with certificate validation enabled must rotate the SSO certificate before Friday to avoid login failures. Non‑SSO customers are unaffected. Visit the following support article for information regarding how to check your IdP Configuration: https://support.redcanary.com/hc/en-us/articles/40275397886103-Checking-Your-IdP-s-SAML-SP-Certificate-Configuration Contact zendesk@redcanary.com for further assistance.
May 6, 11:38 PM
April 2026
Investigating issues with delayed detections
minor

Started: Apr 8, 7:50 PM

monitoring
We are currently investigating reports of intermittent detection delays. The issue has been identified and a fix has been implemented. We are monitoring the system to confirm that it is returning to normal operations.
Apr 8, 7:50 PM
Investigating Issues with Google Cloud Platform
minor

Started: Apr 6, 11:26 PM

monitoring
We are monitoring the system to confirm that it is returning to normal operations.
Apr 7, 2:19 AM
investigating
We are investigating delayed telemetry surrounding Google Cloud Platform data due to underlying issues in the AWS Cloud Platform. We have notified the AWS production engineering team and are monitoring the issue to ensure they resolve the issue promptly. Telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter for GCP telemetry.
Apr 6, 11:26 PM
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