Red Canary Outage History
Daily status observations, past incidents, and reported issue history for Red Canary.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 100% | 25 | 0 |
| July 2026 | 96.8% | 31 | 1 |
| June 2026 | 90% | 30 | 3 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Investigating issues with delayed telemetry processing
Started:
monitoring
A fix has been implemented and we are monitoring results.
identified
The issue has been identified and we are currently working on a fix.
May 2026
Detection delayed for CrowdStrike customers
Started:
identified
Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.
identified
Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.
Cloudtrail and GuardDuty alert processing delay
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue impacting AWS ingestors, which is causing a delay in our processing of Cloudtrail and GuardDuty alerts.
Urgent: SSO Certificate Expires Friday
Started:
identified
Customers using Red Canary as an IdP or a third‑party IdP with certificate validation enabled must rotate the SSO certificate before Friday to avoid login failures. Non‑SSO customers are unaffected.
Visit the following support article for information regarding how to check your IdP Configuration: https://support.redcanary.com/hc/en-us/articles/40275397886103-Checking-Your-IdP-s-SAML-SP-Certificate-Configuration
Contact zendesk@redcanary.com for further assistance.
April 2026
Investigating issues with delayed detections
Started:
monitoring
We are currently investigating reports of intermittent detection delays.
The issue has been identified and a fix has been implemented.
We are monitoring the system to confirm that it is returning to normal operations.
Investigating Issues with Google Cloud Platform
Started:
monitoring
We are monitoring the system to confirm that it is returning to normal operations.
investigating
We are investigating delayed telemetry surrounding Google Cloud Platform data due to underlying issues in the AWS Cloud Platform. We have notified the AWS production engineering team and are monitoring the issue to ensure they resolve the issue promptly.
Telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter for GCP telemetry.