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96.6%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Web PortalVMware Carbon Black Response hosted by Red CanarySentinelOneOktaIngestionAPI RequestsVMware Carbon Black Hosted EDRMicrosoftMicrosoft EntraSearchDetectionsVoiceVMware Carbon Black CloudProofpoint TAPMicrosoft Office 365SMSCrowdStrike FalconCrowdstrike FalconAmazon Web ServicesEmailMicrosoftLaceworkMicrosoft AzureElastic Endpoint SecurityCarbon Black CloudGoogle Cloud PlatformSentinelOnePalo Alto Networks Cortex XDRTrend Micro Endpoint Detection and ResponseJamf Threat DefenseRed Canary Linux EDR
identified
Telemetry is delayed and systems are degraded as we continue to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.
Legacy Incident Archive
6 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Investigating issues with delayed telemetry processing
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring results.
identified
The issue has been identified and we are currently working on a fix.
May 2026
Detection delayed for CrowdStrike customers
minorSource not attested
Last archived state: resolved
View archived record details
identified
Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.
identified
Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.
Cloudtrail and GuardDuty alert processing delay
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are investigating an issue impacting AWS ingestors, which is causing a delay in our processing of Cloudtrail and GuardDuty alerts.
Urgent: SSO Certificate Expires Friday
Source not attested
Last archived state: resolved
View archived record details
identified
Customers using Red Canary as an IdP or a third‑party IdP with certificate validation enabled must rotate the SSO certificate before Friday to avoid login failures. Non‑SSO customers are unaffected.
Visit the following support article for information regarding how to check your IdP Configuration: https://support.redcanary.com/hc/en-us/articles/40275397886103-Checking-Your-IdP-s-SAML-SP-Certificate-Configuration
Contact zendesk@redcanary.com for further assistance.
April 2026
Investigating issues with delayed detections
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are currently investigating reports of intermittent detection delays.
The issue has been identified and a fix has been implemented.
We are monitoring the system to confirm that it is returning to normal operations.
Investigating Issues with Google Cloud Platform
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are monitoring the system to confirm that it is returning to normal operations.
investigating
We are investigating delayed telemetry surrounding Google Cloud Platform data due to underlying issues in the AWS Cloud Platform. We have notified the AWS production engineering team and are monitoring the issue to ensure they resolve the issue promptly.
Telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter for GCP telemetry.
