Current answer
Red Canary experienced a critical incident: Detection delayed. ServiceAlert observed recovery on Oct 15, 2026.
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Incident Lifecycle
Affected Components
Web Portal
VMware Carbon Black Response hosted by Red Canary
SentinelOne
Okta
Ingestion
API Requests
VMware Carbon Black Hosted EDR
Microsoft
Microsoft Entra
Search
Detections
Voice
VMware Carbon Black Cloud
Proofpoint TAP
Microsoft Office 365
SMS
CrowdStrike Falcon
Crowdstrike Falcon
Amazon Web Services
Email
Microsoft
Lacework
Microsoft Azure
Elastic Endpoint Security
Carbon Black Cloud
Google Cloud Platform
SentinelOne
Palo Alto Networks Cortex XDR
Trend Micro Endpoint Detection and Response
Jamf Threat Defense
Red Canary Linux EDR
Incident Timeline
Identified
Telemetry is delayed and systems are degraded as we continue to work on a fix for this issue.
Oct 15, 2026 at 3:43 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 15, 2026 at 3:19 AM UTC
Investigating
We are currently experiencing data processing delays, resulting in late detection notification to some customers. This incident will be updated as additional information becomes available.
Oct 15, 2026 at 3:14 AM UTC
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