Rapid7 Outage History
Uptime record, past incidents, and downtime history for Rapid7.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| April 2026 | 0% | 10 | 10 |
| March 2026 | 0% | 31 | 31 |
| February 2026 | 69.6% | 23 | 7 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 64 Days)
Feb 6
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
April 2026
Increased volume of investigations
Started: Apr 9, 5:12 AM
monitoring
Between 6:00 PM and 12:30 AM UTC, customers in the US East and US West regions experienced a higher than normal volume of investigations. This issue has been resolved and systems are performing normally.
For our managed customers, the SOC is currently processing the remaining backlog of investigations
Apr 9, 8:55 AM
investigating
Some customers in US East and US West are experiencing a higher than normal volume of investigations. The issue is no longer occurring, however we are looking into alerts received within the timeframe - 6pm to 12:30am UTC.
If you believe you have been affected by this issue, please log a support case with the subject line: increased-investigation-volume.
Apr 9, 5:12 AM
March 2026
Command Platform Login Inaccessible
Started: Mar 13, 5:59 PM
monitoring
We have recovered, and login is now accessible across all regions we continue to monitor the situation.
Mar 13, 6:31 PM
investigating
We are currently investigating an issue impacting log-in to the Command Platform.
Mar 13, 5:59 PM
Increased Investigation Volume
Started: Mar 11, 3:09 PM
monitoring
We are aware of an unexpected increase in the number of new investigations being created, starting at 11:00 AM UTC.
This was caused by a configuration error that briefly re-enabled a set of legacy detections. We have since disabled these detections and are working to identify and mitigate the impact on user dashboards.This issue impacts SIEM and Services customers.
Impact: Users may see a spike in noisy investigations created during this 2-hour window.
**Next Steps: We are currently evalua...
Mar 11, 3:36 PM
identified
We are aware of an unexpected increase in the number of new investigations being created, starting at 11:00 AM UTC.
This was caused by a configuration error that briefly re-enabled a set of legacy detections. We have since disabled these detections and are working to identify and mitigate the impact on user dashboards.This issue impacts SIEM and Services customers.
Impact: Users may see a spike in noisy investigations created during this 2-hour window.
Mar 11, 3:09 PM
Collector Offline
Started: Mar 11, 2:48 PM
monitoring
We continue to monitor the results of the fix implemented.
Mar 16, 10:55 AM
monitoring
A fix has now been implemented and we are monitoring the results.
Mar 12, 2:26 AM
identified
We are continuing to work on a fix for this issue.
Mar 12, 2:23 AM
identified
We are continuing to work on a fix for this issue.
Mar 12, 2:20 AM
identified
The issue has been identified by our Engineering team and a fix is being tested.
Mar 11, 10:28 PM
identified
The issue has been identified and a fix is being implemented.
Mar 11, 4:56 PM
investigating
We are currently investigating an issue with an upgrade to collectors in the EU and US East 1 regions
Mar 11, 2:48 PM
Monitoring a Vendor Outage in me-central-01
Started: Mar 1, 2:05 PM
monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
Mar 9, 6:22 AM
monitoring
We are continuing to monitor for any further issues.
Mar 9, 6:22 AM
monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
Mar 4, 3:16 PM
monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
Mar 3, 8:01 PM
monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
We will provide further updates as we have more information.
Mar 2, 12:56 PM
monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
We will provide further updates as we have more information.
Mar 1, 8:58 PM
monitoring
We are monitoring the effects of a Vendor Outage impacting customers in me-central-01 region, our engineering and support teams are actively monitoring and stabilising at this time.
Mar 1, 2:05 PM