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93%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
89.7%
29
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Duplicate transactions affecting some Payroll and Payments customers
We are continuing to monitor for any further issues.
monitoring
We're aware that some customers are experiencing duplicate transactions in Payroll and Payments. Our teams are actively working to resolve this issue and correct any duplicate transactions.
If you have questions or need immediate help, visit intuit.com/support. We're sorry for the disruption and appreciate your patience while we make this right.
Some users may encounter issues when trying to Login to QuickBooks Online
"The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience."
identified
Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We're currently investigating an issue affecting QBO logins. Some users may also see errors while using the different features inside the application. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.
August 2026
Some QuickBooks users receive errors and are unable to view transactions when searching.
We're currently investigating an issue affecting Search. Some users may see errors or be unable to find recently added data. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.
investigating
We are currently investigating the cause of the errors when searching or viewing transactions.
Legacy Incident Archive
6 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Quickbooks Online Latency Issue
majorSource not attested
Last archived state: resolved
View archived record details
United StatesEMEACanada
monitoring
The latency issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
investigating
We are aware that some customers are experiencing latency when using QuickBooks Online. Our engineering team is actively investigating the issue to identify the root cause and restore normal performance as quickly as possible.
We appreciate your patience and will provide further updates as more information becomes available.
HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
HMRC service interruption
We're currently experiencing connection issues that may affect some MTD for Income Tax submissions.
You may notice:
Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions
A repeated "reauthorise with HMRC" request that loops even after reconnecting.
We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you.
There are no penalties for late quarterly update...
monitoring
We are continuing to monitor for any further issues.
monitoring
HMRC service interruption
We're currently experiencing connection issues that may affect some MTD for Income Tax submissions.
You may notice:
Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions
A repeated "reauthorise with HMRC" request that loops even after reconnecting.
We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you.
There are no penalties for late quarterly updates...
investigating
We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.
July 2026
QuickBooks Online Login Issue
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
monitoring
The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
investigating
We are continuing to investigate this issue.
investigating
We are aware that some customers are experiencing login issues with QuickBooks Online. Our engineering team are actively investigating to identify and resolve the root cause
June 2026
QuickBooks Desktop Payroll updates returning Internet connection error
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
investigating
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
investigating
Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.
May 2026
QuickBooks Online Payroll - Intermittent Issue
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
investigating
We are continuing to investigate this issue.
investigating
We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
April 2026
Unable to access Expense Transactions menu
Source not attested
Last archived state: resolved
View archived record details
investigating
Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
