Duplicate transactions affecting some Payroll and Payments customers
View the provider incident record →Current answer
QuickBooks experienced a minor incident: Duplicate transactions affecting some Payroll and Payments customers. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
United States
United States
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Sep 16, 2026 at 5:31 PM UTC
Monitoring
We're aware that some customers are experiencing duplicate transactions in Payroll and Payments. Our teams are actively working to resolve this issue and correct any duplicate transactions.
If you have questions or need immediate help, visit intuit.com/support. We're sorry for the disruption and appreciate your patience while we make this right.
If you have questions or need immediate help, visit intuit.com/support. We're sorry for the disruption and appreciate your patience while we make this right.
Sep 16, 2026 at 5:30 PM UTC
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