Quest On Demand Outage History, Downtime & Incident Records

90-Day Trend

Monthly Uptime

Month	Uptime	Days Tracked	Days with Issues
June 2026	92.6%	27	2
May 2026	96.8%	31	1
April 2026	96.7%	30	1
March 2026	100%	3	0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today

Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026

Service Degradation: On Demand Migration Domain Rewrite Email Delivery

minor

Started: Jun 2, 8:45 PM

monitoring

Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online. We are continuing to monitor the situation closely and will update this notice as further information becomes available.

Jun 2, 10:00 PM

monitoring

Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online. We are continuing to monitor the situation closely and will update this notice as further information becomes available.

Jun 2, 9:59 PM

identified

Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online. We are continuing to monitor the situation closely and will update this notice as further information becomes available.

Jun 2, 9:50 PM

identified

Our cloud services provider is currently experiencing a service degradation in Exchange Online affecting customers using On Demand Migration Domain Rewrite. As a result, customers will experience significant delays or failures when sending and receiving emails. Queued messages in Domain Rewrite will be delivered once the service from our cloud service provider is accepting incoming messages. M365 Admins can track real-time updates on our cloud service provider's status page: https://admin....

Jun 2, 8:45 PM

May 2026

Cloud Service Provider Outage

major

Started: May 29, 6:35 AM

monitoring

Our cloud infrastructure provider is actively restoring services, and some services have already returned to operational status. We are continuing to monitor the situation closely and will update this notice as further information becomes available. Once all services have been restored, we will publish a summary of the impact on our services.

May 29, 3:55 PM

identified

Our cloud services provider is currently experiencing an outage that is affecting our Migration and Recovery services in the US region. As a result, several operations are currently failing. You can follow real-time updates on our cloud service provider’s status page, here: https://azure.status.microsoft/en-us/status We continue to actively monitor the situation as our cloud services provider continues to restore their services, and we will update this notice as soon as new information is...

May 29, 9:31 AM

investigating

Azure has reported an ongoing service disruption affecting the West US 2 region, which is impacting On Demand services. Affected products: On Demand Migration On Demand Recovery Impact summary: 1.) On Demand Migration (all workloads) This outage affects all migration workloads, including Accounts, Email, OneDrive, SharePoint, Teams, and related services. The UI may be unreachable for affected organizations Migration jobs may fail, stall, or encounter unexpected errors 2.) On Demand Recov...

May 29, 6:35 AM

April 2026

Partial Outage - On Demand Migration

major

Started: Apr 15, 12:27 PM

investigating

We are aware of an issue impacting customer access to migration projects in On Demand Migration within the European region. Our team is actively investigating the issue, and we will provide updates on the status as soon as we have more information.

Apr 15, 12:27 PM