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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Production Incident - Identity Recovery for Microsoft Entra ID Backups Affected
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are aware of a potential issue that may impact backups for some Identity Recovery for Microsoft Entra ID customers in all regions. An investigation is currently underway, and we will report back soon.
June 2026
Service Degradation: On Demand Migration Domain Rewrite Email Delivery
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online.
We are continuing to monitor the situation closely and will update this notice as further information becomes available.
monitoring
Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online.
We are continuing to monitor the situation closely and will update this notice as further information becomes available.
identified
Our cloud service provider is actively resolving the service degradation, and we are already seeing improvements — queued messages in Domain Rewrite are now being processed and accepted by Exchange Online.
We are continuing to monitor the situation closely and will update this notice as further information becomes available.
identified
Our cloud services provider is currently experiencing a service degradation in Exchange Online affecting customers using On Demand Migration Domain Rewrite. As a result, customers will experience significant delays or failures when sending and receiving emails.
Queued messages in Domain Rewrite will be delivered once the service from our cloud service provider is accepting incoming messages.
M365 Admins can track real-time updates on our cloud service provider's status page:
https://admin....
May 2026
Cloud Service Provider Outage
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our cloud infrastructure provider is actively restoring services, and some services have already returned to operational status.
We are continuing to monitor the situation closely and will update this notice as further information becomes available. Once all services have been restored, we will publish a summary of the impact on our services.
identified
Our cloud services provider is currently experiencing an outage that is affecting our Migration and Recovery services in the US region. As a result, several operations are currently failing.
You can follow real-time updates on our cloud service provider’s status page, here:
https://azure.status.microsoft/en-us/status
We continue to actively monitor the situation as our cloud services provider continues to restore their services, and we will update this notice as soon as new information is...
investigating
Azure has reported an ongoing service disruption affecting the West US 2 region, which is impacting On Demand services.
Affected products:
On Demand Migration
On Demand Recovery
Impact summary:
1.) On Demand Migration (all workloads)
This outage affects all migration workloads, including Accounts, Email, OneDrive, SharePoint, Teams, and related services.
The UI may be unreachable for affected organizations
Migration jobs may fail, stall, or encounter unexpected errors
2.) On Demand Recov...
April 2026
Partial Outage - On Demand Migration
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue impacting customer access to migration projects in On Demand Migration within the European region.
Our team is actively investigating the issue, and we will provide updates on the status as soon as we have more information.