New Multi-region uptime checks and custom-domain status pages

Cloud Service Provider Outage

Minor Impact Resolved Duration: 1d 1h 16m November 12, 2026
View the provider incident record →

Current answer

Quest On Demand experienced a minor incident: Cloud Service Provider Outage. ServiceAlert observed recovery on Nov 13, 2026.

Official Quest On Demand status page Current Quest On Demand status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Quest On Demand for future changes.

Incident Lifecycle

Identified Identified Identified Monitoring
Affected Components
US Region US Region US Region US Region US Region US Region US Region US Region US Region US Region Australia Region Australia Region Australia Region Australia Region Australia Region Australia Region Australia Region Australia Region Australia Region Australia Region Canada Region Canada Region Canada Region Canada Region Canada Region Canada Region Canada Region Canada Region Canada Region Canada Region EU Region EU Region EU Region EU Region EU Region EU Region EU Region EU Region EU Region EU Region UK Region UK Region UK Region UK Region UK Region UK Region UK Region UK Region UK Region UK Region

Incident Timeline

Monitoring
Our cloud service provider is actively restoring services, and some services have already returned to operational status.

We continue to monitor the situation closely and will update this notice as more information becomes available. Once all services have been restored, we will publish a summary of the impact on our services.
Nov 13, 2026 at 5:10 PM UTC
Identified
Our cloud services provider is still experiencing an outage that affects our Migration and Recovery services. We are seeing some improvement, but many operations are still failing.

We continue to monitor the situation closely and will update this notice as soon as we have new information.
Nov 13, 2026 at 1:06 PM UTC
Identified
We are continuing to work on a fix for this issue.
Nov 12, 2026 at 9:40 PM UTC
Identified
Our cloud services provider is currently experiencing an outage that is affecting our Migration services. As a result, several operations are currently failing.
You can follow real-time updates on our cloud service provider’s status page here:
https://status.cloud.microsoft/m365
We continue to monitor the situation, and we will update this notice as soon as new information is available.
Nov 12, 2026 at 7:38 PM UTC
Was your business affected by this Quest On Demand outage?
Follow Quest On Demand and route available status alerts to email or a team channel.