New Multi-region uptime checks and custom-domain status pages

Qualtrics Outage History

Daily provider-status observations and published incident history for Qualtrics.

Unknown

Current status for Qualtrics cannot be verified right now. Verified . Official provider source.

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62.7% of 51 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 46.2% 26 14

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
General instability in the FedRAMP environment
minor Observed active window 1h 52m

View incident details and source

Started:

monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue with general instability in the FedRAMP environment.
Distribution issues in all Regions
minor Observed active window 2h 14m

View incident details and source

Started:

Email
identified
We identified an issue with email deliverability for Microsoft inboxes. Email distributions may take longer than usual to reach recipients who use Microsoft services.
User admin latency issue in all regions
minor Observed active window 1h 51m

View incident details and source

Started:

Administration
investigating
We are currently investigating an issue with user admin latency in all regions.
Participant issue in the Japanese Region
minor Observed active window 3h 41m

View incident details and source

Started:

Projects
investigating
We are currently investigating an issue with participants missing from EX Projects and Directory in the Japanese Region.
August 2026
Salesforce Workflow Connection issues in all Regions
major Observed active window 171h 48m

View incident details and source

Started:

Workflows
monitoring
We have introduced a workaround that is expected to prevent Salesforce workflow connections from failing 30 days after credential creation or refresh. Based on our testing, this issue should no longer impact Qualtrics to Salesforce connections going forward. We are continuing to monitor the situation before confirming full resolution. ACTION: Connections that were already affected prior to this fix will not recover automatically. If you are impacted and have not yet done so, please navigate ...
identified
Due to an issue surfacing with enablement of recently introduced Salesforce mandatory security controls, some Qualtrics workflows connecting to Salesforce will start failing exactly 30 days after credentials being created or refreshed, with a message indicating that the credential connection has expired or is invalid. ACTION: These connections will not recover on their own. Restoring them requires a one-time re-authorization per affected connection on your side. This can be done by navigati...
Online Reputation Management issues in Eastern US region
minor Observed active window 8h 15m

View incident details and source

Started:

Online Reputation Management
investigating
We are currently investigating an issue affecting access to Online Reputation Management projects in the Eastern US region

Legacy Incident Archive

42 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
Discover File Connectors are experiencing issues in multiple regions
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results
investigating
We are continuing to investigate this issue.
investigating
Discover File Connectors are failing and experiencing issues for Qualtrics-Owned SFTP Servers. We are currently investigating this.
Online Review Management issues in All Regions
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
We are ingesting new reviews but synchronisation of updates and deletes is currently impaired due to issues on Google's side.
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