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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Stewart Integration Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are seeing signs of recovery with the Stewart Underwriter integration as error rates return to baseline levels. Users should now be able to validate credentials, calculate policy rates, and issue policies. Our team is actively monitoring the situation closely to ensure continued system stability. Updates will be provided as necessary.
investigating
We are currently investigating an issue affecting the Stewart Underwriter integration. Users may encounter errors or loading delays when validating credentials, calculating policy rates, or issuing policies. Our team is actively working to identify the root cause and resolve the issue. Updates will be posted here as soon as more information becomes available
BankUnited Wire Integration Service Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented by BankUnited and all wire transmissions and releases should be working as expected now.
Our team is actively monitoring system performance to ensure ongoing stability and full recovery.
investigating
We are currently experiencing an issue affecting the processing of incoming and outgoing wires within Qualia . BankUnited is actively investigating a system issue impacting wire transmission and releases.
Our team is closely monitoring progress to restore full functionality. Updates will be posted here as new information becomes available.
FedEx Shipping errors
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and FedEx shipping functionality within Qualia Core is showing signs of recovery and stability. Users should now be able to process shipments and generate FedEx shipping labels without disruption. Our team is continuing to monitor the situation closely to ensure sustained performance. Thank you for your patience.
investigating
We are currently investigating an issue impacting FedEx shipping functionality within Qualia Core. Users attempting to process shipments or generate FedEx shipping labels may encounter errors.
Our engineering team is actively investigating the issue to restore full functionality as quickly as possible. Additional updates will be provided as more information becomes available.
July 2026
Service Degradation: Bank Wire Integration - Outbound Wires
majorSource not attested
Last archived state: resolved
View archived record details
identified
Encore Bank is currently experiencing a service disruption through one of their service providers, affecting outbound wire processing. As a result, users attempting to transmit outbound wires may experience processing delays or error messages. Our team is actively coordinating with our banking partners and vendor to monitor the situation and resolve the issue as quickly as possible. Please monitor this page for ongoing updates.
Performance Degradation - Qualia Core
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are observing service recovery across impacted Qualia Core deployments following database connectivity restoration. Users should begin regaining normal access to log in and navigate the application.
Our engineering team is closely monitoring system performance to ensure full stability. We will provide further updates at status.qualia.com as needed.
investigating
We are currently investigating reports of service degradation affecting Qualia Core. Impacted users may experience difficulties logging in or slow loading times across various deployments.
Our engineering team is actively working to identify and resolve the root cause. We will provide further updates as more information becomes available.
Degraded Performance in Qualia Core
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix to restore access to affected deployments experiencing service degradation. We are currently monitoring and will fully resolve the incident once we can confirm a period of observation.
Thank you for your patience as we worked toward restoring access.
identified
We are currently investigating reports of service degradation affecting Qualia. Some users may experience delayed performance or brief interruptions while accessing our platform.
Our engineering team is actively working with our service providers to restore access. We will provide an update when we have recovered.
We apologize for the disruption and appreciate your patience.
June 2026
Connect Information Request Messages Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are aware of an issue where Qualia Connect information request messages are being sent to clients on orders that do not have Connect enabled. Clients do not need to take any action in response to these messages. Our team is actively investigating and will post updates here.
Elevated Stewart errors when attempting to fetch Agent IDs
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are seeing signs of recovery within the Stewart underwriter integration, and services are beginning to stabilize. Users should regain the ability to fetch Agent IDs and successfully issue or void policies and Closing Protection Letters (CPLs).
Our team is closely monitoring the logs to ensure full system stability and will update the status page when we have confirmed resolution. Thank you for your patience.
identified
Stewart has confirmed they are actively working on an internal system update to resolve the disruption. Our technical logs indicate sporadic connection success, but the integration has not fully stabilized yet. We are continuing to closely monitor their progress and will provide further updates as they become available.
investigating
We are currently investigating an issue causing service disruptions within our Stewart integration. As a result, users may experience errors when attempting to fetch Agent IDs, which is currently blocking the ability to issue or void policies and Closing Protection Letters (CPLs).
Our teams are actively working to identify a solution and will provide updates as soon as more information becomes available. Thank you for your patience.
Qualia Clear - Search & Exam delays in processing
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have identified the root cause of this disruption as a partial outage with our underlying service provider. Their service has begun recovering and we are actively monitoring to confirm full stability before resolving this incident.
Users may still experience intermittent delays in Qualia Clear processing during this time. We appreciate your patience and will provide a final update once service is fully restored.
identified
We have identified a partial service disruption affecting Search & Exam processing within Qualia Clear. This issue is with our underlying service provider and is causing delays in exam results being returned.
Our engineering team is actively monitoring the situation while our provider works to restore full service. Updates will be provided here as more information becomes available.
Partial Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Impacted deployment connections have stabilized, and our engineering team is closely monitoring the situation to ensure full system stability. We apologize for any inconvenience this may have caused and appreciate your continued patience.
monitoring
Impacted deployment connections have stabilized, and our engineering team is closely monitoring the situation to ensure full system stability. We apologize for any inconvenience this may have caused and appreciate your continued patience.
investigating
We are currently investigating a partial service disruption that may cause deployment connection issues. As a result, users may experience intermittent errors or delays when establishing connections. Our engineering team is actively working to identify the root cause and restore full system stability. Updates will be provided here as more information becomes available.
