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80.7%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
73.3%
30
8
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
The system has mostly stabilized. Some customers may be still experiencing intermittent delays. We're monitoring the situation.
identified
Root cause identified: a single service overloaded a part of the system by generating large bursts of data.
investigating
We're currently experiencing a noticeable delay between the actions taken on boards or edits to entities to propagate throughout the system.
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Unexpected AI credit usage on some Spark workspaces
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue where AI credits were consumed by automated background analysis on some workspaces. Affected customers may see reduced or depleted Spark AI credit balances. We’ve identified the likely cause and are working to stop further impact and assess affected accounts. Another update will follow shortly.
June 2026
Elevated error rate across Productboard
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and we are monitoring recovery. We will post a final update once full functionality is confirmed.
identified
We have identified the cause of this issue and are working on a fix. We will post another update shortly.
investigating
Productboard is experiencing elevated error rate across the application. Our team is investigating and working to restore service as quickly as possible. We will post an update shortly. We apologize for the disruption.
Newly Created Boards Inaccessible
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been applied and newly created boards are now accessible. We are monitoring the situation to ensure full stability.
identified
We have identified the cause of the issue and are working to resolve it.
investigating
We are currently investigating an issue where newly created boards are not immediately accessible after creation. Users may encounter an error when attempting to open a board they just created. Affected boards do eventually become accessible. We will provide further updates as our investigation progresses.
April 2026
Filtering on boards is not available
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been applied, and we are currently monitoring the results. Filtering on Boards should now be available.
investigating
We are continuing to investigate the issue affecting board filtering. Our team is actively working on a resolution and will share further updates as soon as they are available.
investigating
Filtering on Boards is currently unavailable. Users are unable to add new filters or adjust existing ones.
We are aware of the issue and are actively investigating. We will provide updates as more information becomes available.
We apologize for the inconvenience.
Productboard doesn't load or shows errors
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Productboard currently may take longer to load. We're investigating it and will update you here as we have further details.
investigating
Productboard may not load any page or show errors on some elements. We're currently investigating it and we'll be updating you as we have further details.
