Current answer
Productboard experienced a minor incident: Changes made on boards taking too long to apply. ServiceAlert observed recovery on Sep 26, 2026.
Looking for an update now? Check the current status, or follow Productboard for future changes.
Incident Lifecycle
Affected Components
Web Application
Incident Timeline
Monitoring
The system has mostly stabilized. Some customers may be still experiencing intermittent delays. We're monitoring the situation.
Sep 26, 2026 at 2:05 PM UTC
Identified
Root cause identified: a single service overloaded a part of the system by generating large bursts of data.
Sep 26, 2026 at 1:55 PM UTC
Investigating
We're currently experiencing a noticeable delay between the actions taken on boards or edits to entities to propagate throughout the system.
Sep 26, 2026 at 1:47 PM UTC
Was your business affected by this Productboard outage?
Follow Productboard and route available status alerts to email or a team channel.