New Multi-region uptime checks and custom-domain status pages

Procurify Outage History

Daily provider-status observations and published incident history for Procurify.

Operational

Procurify is operational. Verified . Official provider source.

Looking for an update now? Check the current status, or follow Procurify for future changes.

97.1% of 35 verified observed days had no reported provider issue

90-Day Trend

Jul 4Oct 1

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 96.3% 27 1

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 3 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Partial Outage: AI Services down, additional functionality impacted
major Observed active window 4h 24m

View incident details and source

Started:

Web Application AP Automation
monitoring
Application functionality has recovered and remained stable since the last update. We will leave this incident in a Monitoring state until the third party provider impacting our service declares their issue fully resolved.
monitoring
The third party provider is beginning to recover, and we are seeing error rates for AI services and file uploads return to normal. We are continuing to monitor while we wait for the third party provider to fully resolve their issue.
identified
We have determined the issue is related to an outage with a third party service. AI services and file upload functionality are impacted. We are pursuing potential work arounds and mitigations.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate the issue.
investigating
We are investigating a partial outage for our AI service. Our team is currently working to restore the service. This outage affects: • Global search • Guided intake • Invoice extraction • AI Intake for orders We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.

Legacy Incident Archive

9 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Major Outage: AI Intake for orders, Invoice automation, Smart search
major Source not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been applied and all systems are operational, we'll continue monitoring it for sometime.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue is identified and a fix is being implemented.
identified
We are continuing to work on a fix for this issue.
identified
The issue is identified and a fix is being implemented.
investigating
We have identified the root cause. Testing the fix and will deploy it post validation.
investigating
We are investigating a full outage for our Agent services. Our team is currently working to restore the service. This outage affects: • AI Intake for orders • Invoice automation • Smart search We apologize for any inconvenience caused. We will provide another updated in [15] minutes. Thank you for your understanding.
Partial Outage - Data Freshness
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Our systems are continuing to process large volumes of records. We expect this to take a few more hours. We will update once completed.
monitoring
Our systems are continuing to process large volumes of records. We expect this to take a few hours. We will update once completed.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue
identified
We are continuing to work on a fix for this issue
identified
The issue has been identified and a fix is being implemented
investigating
We are currently investigating an issue with our Spend Insights module. Data freshness may be impacted.
June 2026
AI Services - Slow response times
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with response times of our AI services. We will update in 15 minutes. We apologize for the inconvenience.
Approval routing glitch
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Certain requests for order may be assigned to an incorrect approver when using custom field triggered approval rules. A fix has been released to prevent newly created requests from having an incorrect approver. Meanwhile, our team is monitoring requests that may have been created during the error window, and will work on adjusting these order requests to have the right approvers.
May 2026
"Create and email PO" functionality
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix for this issue has been implemented and we are monitoring the results.
identified
We are continuing to work on implementing the fix for this issue.
identified
The fix for this issue is currently being implemented.
identified
When using the "Create and email PO" functionality when creating a purchase order, emails are not currently being sent to the email addresses provided. Automatic PO emails and emails sent after PO creation continue to function as normal. The issue has been identified and a fix is being implemented.
April 2026
Degraded Performance: All Services
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate the issue. All services are operational.
investigating
We are continuing to investigate this issue.
investigating
We are investigating intermittent degraded performance across all services. Our team is currently working to restore normal service. We apologize for any inconvenience caused. We will provide another update in 15 minutes. Thank you for your understanding.
Degraded Performance: All Services
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are investigating intermittent degraded performance across all services. Our team is currently working to restore normal service. We apologize for any inconvenience caused. We will provide another update in 15 minutes. Thank you for your understanding.
March 2026
Partial Outage: Web accessibility
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have rolled out the fix, and service is restored. We are monitoring closely and will leave this incident open as we continue to review root causes and evaluate system stability.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
identified
We have identified a possible fix and are working to roll it out. Thank you for your patience,
investigating
We are working to correct an issue with our main Web Application. Mobile clients are not effected. We apologies for the inconvenience and will update the status again in 30 minutes.
investigating
We are continuing to investigate this issue.
investigating
We are investigating a full outage for our services. Our team is currently working to restore the service. We apologize for any inconvenience caused. We will provide another update in 15 minutes. Thank you for your understanding.
Partial outage: spend insights - data freshness.
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Data has been updated, and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
We have identified the issue as a downstream outage with our cloud service provider. We will continue to monitor the status and update again in 15 minutes.
identified
We have identified the issue as a downstream outage with our cloud service provider. We will continue to monitor the status and update again in 15 minutes.
investigating
We are investigating a partial outage for our Spend Insights service. Our team is currently working to restore the service. This outage affects: • Spend Insights- data freshness. We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.
Get alerts for Procurify Subscribe to the provider incident feed Browse all services