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Prisma Outage History

Uptime record, past incidents, and downtime history for Prisma.

Checking current status...
84.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 96% 25 1
April 2026 73.3% 30 8
March 2026 87.1% 31 4
February 2026 80% 5 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Degraded performance and accessibility for Prisma products
minor

Started: Apr 14, 12:44 PM

monitoring
Prisma Accelerate and the Prisma Console are experiencing degraded performance resulting from a Cloudflare outage. Customers may notice timeouts and connection failures. We are monitoring the impact on our systems. More information may be available at Cloudflare's status pages: - https://www.cloudflarestatus.com/incidents/lq1vw7z9xthq - https://www.cloudflarestatus.com/incidents/213v4v7s7m97
Apr 14, 12:44 PM
Increase in Accelerate cold start time
minor

Started: Apr 1, 10:15 PM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 5:43 AM
identified
We are awaiting an update from Cloudflare. As the incident persists, we recommend not deploying new versions of your schema until the incident is resolved to avoid requesting a new Query Engine and encountering a cold start. Workarounds: For Prisma Postgres users we still recommend Direct TCP with connection pooling enabled.
Apr 2, 2:56 AM
identified
We've isolated the root cause to an issue within Durable Objects. Cloudflare have an active status page. We're investigating mitigation options.
Apr 2, 12:57 AM
investigating
We are continuing to investigate the issue. Affected users: US East, AP Northeast, AP Southeast, US West, EU Central Root cause: Currently unknown Workarounds: For Prisma Postgres users we recommend Direct TCP with connection pooling enabled.
Apr 1, 11:36 PM
investigating
Description: We are investigating an issue where Accelerate cold starts have increased. Affected users: US East Root cause: Currently unknown Workarounds: For Prisma Postgres users we recommend Direct TCP with connection pooling enabled.
Apr 1, 10:15 PM
March 2026
Degraded performance in US East
minor

Started: Mar 27, 3:19 PM

monitoring
A fix has been rolled out and US East is now operational. We're continuing to monitor.
Mar 27, 3:34 PM
identified
Description: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: The cause has already been identified and we're implementing a fix. Workarounds: None identified
Mar 27, 3:23 PM
investigating
Description: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: Currently unknown Workarounds: None identified
Mar 27, 3:19 PM
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