Prisma Outage History
Uptime record, past incidents, and downtime history for Prisma.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 88.9% | 9 | 1 |
| June 2026 | 96.7% | 30 | 1 |
| May 2026 | 96.8% | 31 | 1 |
| April 2026 | 76.2% | 21 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Degraded service for Accelerate in us-east-1 and us-west-1
Started: Jul 8, 11:24 AM
investigating
Accelerate is impacted by degraded service in AWS regions us-east-1 and us-west-1. We are investigating other possible causes.
Jul 8, 11:24 AM
June 2026
Errors provisioning Prisma Postgres databases
Started: Jun 18, 5:53 PM
investigating
We are investigating errors provisioning new Prisma Postgres databases in some regions.
Jun 18, 5:53 PM
April 2026
Degraded performance and accessibility for Prisma products
Started: Apr 14, 12:44 PM
monitoring
Prisma Accelerate and the Prisma Console are experiencing degraded performance resulting from a Cloudflare outage. Customers may notice timeouts and connection failures.
We are monitoring the impact on our systems. More information may be available at Cloudflare's status pages:
- https://www.cloudflarestatus.com/incidents/lq1vw7z9xthq
- https://www.cloudflarestatus.com/incidents/213v4v7s7m97
Apr 14, 12:44 PM
Increase in Accelerate cold start time
Started: Apr 1, 10:15 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 5:43 AM
identified
We are awaiting an update from Cloudflare.
As the incident persists, we recommend not deploying new versions of your schema until the incident is resolved to avoid requesting a new Query Engine and encountering a cold start.
Workarounds: For Prisma Postgres users we still recommend Direct TCP with connection pooling enabled.
Apr 2, 2:56 AM
identified
We've isolated the root cause to an issue within Durable Objects. Cloudflare have an active status page.
We're investigating mitigation options.
Apr 2, 12:57 AM
investigating
We are continuing to investigate the issue.
Affected users: US East, AP Northeast, AP Southeast, US West, EU Central
Root cause: Currently unknown
Workarounds: For Prisma Postgres users we recommend Direct TCP with connection pooling enabled.
Apr 1, 11:36 PM
investigating
Description: We are investigating an issue where Accelerate cold starts have increased.
Affected users: US East
Root cause: Currently unknown
Workarounds: For Prisma Postgres users we recommend Direct TCP with connection pooling enabled.
Apr 1, 10:15 PM
March 2026
Degraded performance in US East
Started: Mar 27, 3:19 PM
monitoring
A fix has been rolled out and US East is now operational. We're continuing to monitor.
Mar 27, 3:34 PM
identified
Description: We have identified an issue degraded performance in the US East region and are working to implement a fix.
Affected users: US East
Root cause: The cause has already been identified and we're implementing a fix.
Workarounds: None identified
Mar 27, 3:23 PM
investigating
Description: We have identified an issue degraded performance in the US East region and are working to implement a fix.
Affected users: US East
Root cause: Currently unknown
Workarounds: None identified
Mar 27, 3:19 PM