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Practice Fusion Outage History

Uptime record, past incidents, and downtime history for Practice Fusion.

Checking current status...
74.7% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 77.8% 27 6
May 2026 74.2% 31 8
April 2026 73.3% 30 8
March 2026 66.7% 3 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
EHR is online but some users may experience issues with viewing documents
critical

Started: Jun 11, 1:34 PM

identified
The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.
Jun 11, 3:12 PM
investigating
We are currently investigating this issue.
Jun 11, 1:34 PM
Issues with Integrated Scanning
major

Started: Jun 10, 2:15 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 10, 8:02 PM
identified
The issue has been identified and a fix is being implemented.
Jun 10, 2:51 PM
investigating
We are currently investigating this issue.
Jun 10, 2:15 PM
Practice Fusion Billing Software log in issues
minor

Started: Jun 2, 8:43 PM

investigating
We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.
Jun 2, 8:43 PM
May 2026
Practice Fusion log in issues
major

Started: May 18, 5:45 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 18, 5:50 PM
investigating
We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.
May 18, 5:45 PM
Issues with Integrated Scanning

Started: May 13, 5:09 PM

monitoring
We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi
May 13, 5:09 PM
Practice Fusion Login - 2FA code won't send via SMS/text
minor

Started: May 7, 6:52 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 7, 6:55 PM
investigating
We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.
May 7, 6:52 PM
April 2026
The EHR is offline
major

Started: Apr 13, 3:44 PM

identified
The issue has been identified and a fix is being implemented.
Apr 13, 3:53 PM
investigating
We are continuing to investigate this issue.
Apr 13, 3:45 PM
investigating
We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.
Apr 13, 3:44 PM
EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me
minor

Started: Apr 3, 7:59 PM

investigating
We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me
Apr 3, 7:59 PM
March 2026
The EHR is online but some users may experience issues with Real-Time Prescription Benefits
minor

Started: Mar 31, 8:11 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 31, 8:38 PM
identified
Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.
Mar 31, 8:11 PM