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Practice Fusion Outage History

Uptime record, past incidents, and downtime history for Practice Fusion.

Checking current status...
78.3% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 91.7% 12 1
April 2026 73.3% 30 8
March 2026 75% 4 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Practice Fusion Login - 2FA code won't send via SMS/text
minor

Started: May 7, 6:52 PM

monitoring
A fix has been implemented and we are monitoring the results.
May 7, 6:55 PM
investigating
We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.
May 7, 6:52 PM
April 2026
The EHR is offline
major

Started: Apr 13, 3:44 PM

identified
The issue has been identified and a fix is being implemented.
Apr 13, 3:53 PM
investigating
We are continuing to investigate this issue.
Apr 13, 3:45 PM
investigating
We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.
Apr 13, 3:44 PM
EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me
minor

Started: Apr 3, 7:59 PM

investigating
We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me
Apr 3, 7:59 PM
March 2026
The EHR is online but some users may experience issues with Real-Time Prescription Benefits
minor

Started: Mar 31, 8:11 PM

monitoring
A fix has been implemented and we are monitoring the results.
Mar 31, 8:38 PM
identified
Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.
Mar 31, 8:11 PM
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