New Multi-region uptime checks and custom-domain status pages

EHR is online but some users may experience issues with e-prescribing

Minor Impact Resolved Duration: 45m November 13, 2026
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Current answer

Practice Fusion experienced a minor incident: EHR is online but some users may experience issues with e-prescribing. ServiceAlert observed recovery on Nov 13, 2026.

Official Practice Fusion status page Current Practice Fusion status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
eRx

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Nov 13, 2026 at 1:40 PM UTC
Investigating
We are aware of an issue impacting e-prescribing. We are working to resolve the issue as soon as possible.
Nov 13, 2026 at 1:19 PM UTC
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