Looking for an update now? Check the current status, or follow Polar for future changes.
89.5%of 38 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
86.7%
30
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Some customers are currently unable to export their data from account.polar.com. Affected users do not receive the download email, and their export request remains in a pending state.
We have identified the issue and are working to restore the service as quickly as possible. We will provide an update here once the issue has been resolved.
We apologize for the inconvenience and appreciate your patience.
Legacy Incident Archive
4 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
MyFitnessPal data transfer issues
criticalSource not attested
Last archived state: resolved
View archived record details
identified
We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
All Polar online services down
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Unfortunately all of our online services are down at the moment. We are actively working on resolving the issue and will post an update as soon as we have more news to share. All data is safe. Polar.com and support.polar.com continue to work normally, as does web store.
May 2026
Polar web shops: add to shopping cart link is not working
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
April 2026
Strava data transfer issues
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
