Current answer
Polar experienced a minor incident: Data Export Issue Affecting Some Customers. ServiceAlert observed recovery on Sep 17, 2026.
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Incident Lifecycle
Affected Components
account.polar.com
Incident Timeline
Identified
Some customers are currently unable to export their data from account.polar.com. Affected users do not receive the download email, and their export request remains in a pending state.
We have identified the issue and are working to restore the service as quickly as possible. We will provide an update here once the issue has been resolved.
We apologize for the inconvenience and appreciate your patience.
We have identified the issue and are working to restore the service as quickly as possible. We will provide an update here once the issue has been resolved.
We apologize for the inconvenience and appreciate your patience.
Sep 15, 2026 at 8:51 AM UTC
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