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97.6%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
100%
31
0
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
November 2026
Emails sent through Planday delayed because of third part outage
We've seen constant improvement of email delivery over the last hours.
We're still monitoring.
investigating
We're continuing to monitor email delivery failure rates. We'll update you as soon as events warrant.
investigating
Third part is still investigating the issue. Any emails that is not delivered are queued and will be resent. Our team is monitoring the outage and will update as the situation unfolds.
investigating
Emails sent through Planday are currently delayed because of third party outage.
Third party is investigating right now and working on a resolution.
We'll update you as events warrant
A fix has been implemented. The service should be fully operational again.
investigating
We are continuing our investigation into the performance issues and will provide an update as soon as further information becomes available. We have identified and added mobile app and Punchclock as affected components.
investigating
We are continuing to investigate this issue.
investigating
Some customers may currently be experiencing degraded performance on some parts of the product.
The team is currently investigating the issue.
We will update in 30 minutes or as events warrant.
The team has identified the issue and has implemented a fix. We're now seeing improvements across the affected pages in the product.
investigating
We are currently experiencing degraded performance affecting some parts of the proudct . Users may experience noticeable delays, intermittent timeouts, or slow loading screens.
Our team is actively investigating the root cause, and we will share our next update within 30 minutes or as soon as events warrant.
Legacy Incident Archive
3 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Issue with loading pages
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
All portals should be accessible again.
identified
We've identified the issue and will notify you of the resolution as soon as events warrant.
investigating
Some users may experience blank screens on their workspace. We'll update as soon as we have identified the issue.
Degraded performance in some parts of our product - Particularly on Payroll export
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have reports of some customers experiencing issues in some parts of our product, particularly the payroll export page. The team has identified the issue and is working on a fix. We will update as events warrant.
June 2026
Emails delayed due to third-party disruption
Source not attested
Last archived state: resolved
View archived record details
identified
Users might experience delays in receiving emails due to issues on our service provider’s side.
