Current answer
Planday experienced a critical incident: Degraded performance in some parts of our product. ServiceAlert observed recovery on Nov 9, 2026.
Looking for an update now? Check the current status, or follow Planday for future changes.
Incident Lifecycle
Affected Components
Web
Punch Clock
Mobile App - iOS
Mobile App - Android
Incident Timeline
Monitoring
A fix has been implemented. The service should be fully operational again.
Nov 9, 2026 at 3:38 PM UTC
Investigating
We are continuing our investigation into the performance issues and will provide an update as soon as further information becomes available. We have identified and added mobile app and Punchclock as affected components.
Nov 9, 2026 at 3:15 PM UTC
Investigating
We are continuing to investigate this issue.
Nov 9, 2026 at 3:03 PM UTC
Investigating
Some customers may currently be experiencing degraded performance on some parts of the product.
The team is currently investigating the issue.
We will update in 30 minutes or as events warrant.
The team is currently investigating the issue.
We will update in 30 minutes or as events warrant.
Nov 9, 2026 at 2:54 PM UTC
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