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Payrexx Outage History

Uptime record, past incidents, and downtime history for Payrexx.

Checking current status...
82.4% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 93.3% 15 1
July 2026 64.5% 31 11
June 2026 86.7% 30 4
May 2026 100% 15 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Delay in Payrexx Pay CHF Payouts (20th & 21st July 2026)

Started: Jul 21, 2:05 PM

investigating
We would like to inform you about a delay regarding Payrexx Pay CHF payouts from 20th and 21st July 2026. Due to recurring technical issues with the API and connectivity of our payout partner, payouts for these dates are currently delayed or processing slower than usual. Our payout partner's technical team is actively investigating the issue, and we are closely monitoring the situation. We apologize for the inconvenience and will provide further updates as soon as more information becomes a...
Jul 21, 2:05 PM
Payout Delay - Payouts of 7. July 2026

Started: Jul 8, 8:55 AM

investigating
We would like to inform you about a delay due to an error in the Payrexx Pay CHF payouts from yesterday, 7 July 2026. The error was caused by our payout partner. The technical team of our payout partner is currently investigating this incident.
Jul 8, 8:55 AM
TWINT Services are partially unavailable

Started: Jul 2, 8:42 AM

identified
We are continuing to work on a fix for this issue.
Jul 2, 2:54 PM
identified
The issue has been identified and a fix is being implemented.
Jul 2, 12:14 PM
investigating
Affected Components: All Swisscom Whitelabel Issuers (Issuer) Current Status: Investigating Status Update Incident: Investigating TWINT is still investigating the issue. Impact Services: P2P, P2M,Partner functions, Re-/Onboarding Impact TWINT overall ecosystem: 25% Incident Start Time 02/07/2026, 09:00 CEST | 02/07/2026, 07:00 UTC Incident Status Updated At 02/07/2026, 10:29 CEST | 02/07/2026, 14:25 UTC
Jul 2, 8:42 AM
June 2026
Incorrect Payouts since Release of 02.06.2026

Started: Jun 10, 7:51 AM

monitoring
Incorrect payouts have been generated since the release on June 2. Yesterday, a potential root cause was identified, and a fix was deployed. Some of today's payouts are still not correct. We are continuing our analysis and working on a full resolution.
Jun 10, 7:51 AM
Partial outage of the merchant API
major

Started: Jun 2, 1:39 PM

investigating
We have recently identified a partial outage affecting some API connections. Our development team is currently investigating the issue.
Jun 2, 1:39 PM
Gateway Creation via API actually not possible
major

Started: Jun 2, 7:54 AM

identified
It is currently not possible to create a gateway via the API; this is due to the short version v1/. It appears to work with v1.0. This affects implementations using the /v1/ (v1.0) API. The issue has been present since 5:27 am (following today's release). The error is identified, and we are currently implementing a fix.
Jun 2, 7:54 AM
April 2026
Problems with Payouts (CHF & USD) on Monday 20.4.2026

Started: Apr 24, 10:28 AM

investigating
We would like to inform you that technical irregularities occurred during the payout runs on Monday, April 20th. As a result, some payouts in CHF and USD could not be successfully processed. We are currently in close contact with our payout partner to clarify the exact reasons for this delay and to ensure that the outstanding payments are processed as quickly as possible.
Apr 24, 10:28 AM