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97.3%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.6%
29
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
7 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Delay in Payrexx Pay CHF Payouts (20th & 21st July 2026)
Source not attested
Last archived state: resolved
View archived record details
investigating
We would like to inform you about a delay regarding Payrexx Pay CHF payouts from 20th and 21st July 2026.
Due to recurring technical issues with the API and connectivity of our payout partner, payouts for these dates are currently delayed or processing slower than usual.
Our payout partner's technical team is actively investigating the issue, and we are closely monitoring the situation. We apologize for the inconvenience and will provide further updates as soon as more information becomes a...
Payout Delay - Payouts of 7. July 2026
Source not attested
Last archived state: resolved
View archived record details
investigating
We would like to inform you about a delay due to an error in the Payrexx Pay CHF payouts from yesterday, 7 July 2026. The error was caused by our payout partner. The technical team of our payout partner is currently investigating this incident.
TWINT Services are partially unavailable
Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
Affected Components: All Swisscom Whitelabel Issuers (Issuer)
Current Status: Investigating
Status Update
Incident: Investigating
TWINT is still investigating the issue.
Impact Services: P2P, P2M,Partner functions, Re-/Onboarding
Impact TWINT overall ecosystem: 25%
Incident Start Time
02/07/2026, 09:00 CEST | 02/07/2026, 07:00 UTC
Incident Status Updated At
02/07/2026, 10:29 CEST | 02/07/2026, 14:25 UTC
June 2026
Incorrect Payouts since Release of 02.06.2026
Source not attested
Last archived state: resolved
View archived record details
monitoring
Incorrect payouts have been generated since the release on June 2. Yesterday, a potential root cause was identified, and a fix was deployed. Some of today's payouts are still not correct. We are continuing our analysis and working on a full resolution.
Partial outage of the merchant API
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We have recently identified a partial outage affecting some API connections. Our development team is currently investigating the issue.
Gateway Creation via API actually not possible
majorSource not attested
Last archived state: resolved
View archived record details
identified
It is currently not possible to create a gateway via the API; this is due to the short version v1/. It appears to work with v1.0. This affects implementations using the /v1/ (v1.0) API.
The issue has been present since 5:27 am (following today's release).
The error is identified, and we are currently implementing a fix.
April 2026
Problems with Payouts (CHF & USD) on Monday 20.4.2026
Source not attested
Last archived state: resolved
View archived record details
investigating
We would like to inform you that technical irregularities occurred during the payout runs on Monday, April 20th. As a result, some payouts in CHF and USD could not be successfully processed. We are currently in close contact with our payout partner to clarify the exact reasons for this delay and to ensure that the outstanding payments are processed as quickly as possible.
