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Payfast Outage History

Daily provider-status observations and published incident history for Payfast.

Operational

Payfast is operational. Verified . Official provider source.

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79.4% of 34 verified observed days had no reported provider issue

90-Day Trend

Jul 4Oct 1

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 76.9% 26 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 3 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
GW Processing Impacted
major Observed active window 3h 43m

View incident details and source

Started:

Absa involved transactions American Express involved transactions Bidvest involved transactions Capitec involved transactions Discovery involved transactions FNB involved transactions Gateway PayHost Investec involved transactions Gateway PayWeb3 Standard Bank involved transactions
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating processing issues for cards
Immediate Payouts disabled
minor Observed active window 6h 39m

View incident details and source

Started:

Aggregation Immediate Payouts
identified
Immediate Payouts have been disabled for the moment on Aggregation. We are in contact with External Partners on the matter. In the meantime, please go ahead with the normal payouts.
Immediate Payouts disabled
major Observed active window 1h 35m

View incident details and source

Started:

Aggregation Immediate Payouts
monitoring
A fix has been implemented and we are monitoring the results.
identified
An issue with Immediate Payouts processing on Aggregation has been identified. We are in contact with External partners on the matter. For the moment, kindly use the other payout method if needed on the Aggregation Platform.
FNB EFT problems
minor Observed active window 3h 11m

View incident details and source

Started:

FNB FNB
investigating
A problem with FnB Payments on both Gateway SiD and Aggregation Instant EFT has been identified. We are in contact with External Partners on the problem
EFT payments for FnB
major Observed active window 44m

View incident details and source

Started:

FNB FNB
identified
A problem with FnB Payments on both Gateway SiD and Aggregation Instant EFT has been identified. We are in contact with External Partners on the problem.
August 2026
Immediate Payouts disabled
critical Observed active window 32m

View incident details and source

Started:

Aggregation Immediate Payouts
identified
An issue with Immediate Payouts processing on Aggregation has been identified. We are in contact with External partners on the matter. For the moment, kindly use the other payout method if needed on the Aggregation Platform.

Legacy Incident Archive

16 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
Mobicred issues
minor Source not attested
Last archived state: resolved
View archived record details
identified
Mobicred is currently experiencing processing problems on both the Aggregation and Gateway Platforms. We are in contact with External Partners on the matter.
May 2026
Capitec Pay Outage
major Source not attested
Last archived state: resolved
View archived record details
identified
A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified. We are in contact with External Partners on the problem.
Standard Bank EFT payments
Source not attested
Last archived state: resolved
View archived record details
identified
Standard Bank EFT payments are currently disabled, the payment option is under maintenance.
April 2026
POS processing problems
critical Source not attested
Last archived state: resolved
View archived record details
identified
An issue with Point-of-Sale (POS) transactions has been identified. Team are in contact with External Partners on the matter.
Absa Pay failures
major Source not attested
Last archived state: resolved
View archived record details
monitoring
Absa Pay is currently disabled as the problem is being attended to.
identified
A problem with Absa Pay transactions on the Aggregation and Gateway platforms has been identified. We are in contact with External Partners on the matter.
March 2026
Phishing email
minor Source not attested
Last archived state: resolved
View archived record details
identified
We’re aware of a fraudulent email currently being sent to consumers, requesting confirmation of card details and urging recipients to click a link. This email is not from Payfast. It is a phishing scam and should be deleted immediately. This matter has been escalated to our internal security teams and reported to the relevant authorities. To learn more about how to spot suspicious emails and keep your account safe, read this article: https://support.payfast.help/portal/en/kb/articles/su...