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Payfast Outage History

Uptime record, past incidents, and downtime history for Payfast.

Checking current status...
20.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

May 18Aug 15

Monthly Uptime

Month Uptime Days Tracked Days with Issues
August 2026 80% 15 3
July 2026 22.6% 31 24
June 2026 0% 30 30
May 2026 0% 15 15

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

May 17 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Gateway RCS Payments
minor

Started: Aug 13, 11:12 AM

identified
A problem with Store-card payments on the Gateway system has been identified. We are in conteact with External Providers to resolve the issue.
Aug 13, 11:12 AM
July 2026
Mastercard 3D Secure Issues
major

Started: Jul 15, 7:20 AM

identified
A problem during the 3D Secure leg of card transactions has been identified; Specifically Mastercard issued credit cards are failing authentication currently. This is impacting card processing on both the Aggregation and Gateway platforms. We are in contact with External Providers on the issue.
Jul 15, 7:20 AM
Capitec Pay Outage
critical

Started: Jul 14, 1:59 PM

monitoring
A fix has been implemented and we are monitoring the results.
Jul 14, 4:54 PM
identified
A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified. We are in contact with External Partners on the problem.
Jul 14, 1:59 PM
Aggregation testing platform (Sandbox)
critical

Started: Jul 13, 6:36 AM

identified
The Aggregation testing platform (Sandbox) is currently down. Users may experience intermittent issues with their tests for the moment.
Jul 13, 6:36 AM
June 2026
RCS (Store cards) on Gateway
minor

Started: Jun 30, 8:04 AM

identified
A problem with RCS (Store cards) processing via the Gateway Platform has been identified. Teams are currently attending to the problem.
Jun 30, 8:04 AM
Mobile App issues
minor

Started: Jun 24, 10:28 AM

identified
A problem with the Mobile/Cellphone App and Payout requests has been identified. For those that do encounter the issue, please use your Merchant dashboard (not the App) for both scheduled and Immediate Payout requests.
Jun 24, 10:28 AM
POS Processing issues
critical

Started: Jun 19, 10:39 AM

identified
A problem with POS Transactions has been identified. We are urgently in contact with External Partners on the matter.
Jun 19, 10:39 AM
Degraded Processing on Gateway
minor

Started: Jun 15, 11:58 AM

identified
A problem with processing via Gateway platform has been identified. Teams are urgently attending to the issue.
Jun 15, 11:58 AM
Immediate Payouts disabled
minor

Started: Jun 10, 7:30 AM

identified
Immediate Payouts have been disabled for the moment on Aggregation. We are in contact with External Partners on the matter. In the meantime, please go ahead with the normal payouts.
Jun 10, 7:30 AM
Mobicred issues
minor

Started: Jun 4, 7:16 AM

identified
Mobicred is currently experiencing processing problems on both the Aggregation and Gateway Platforms. We are in contact with External Partners on the matter.
Jun 4, 7:16 AM
May 2026
Capitec Pay Outage
major

Started: May 15, 9:26 AM

identified
A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified. We are in contact with External Partners on the problem.
May 15, 9:26 AM
Standard Bank EFT payments
maintenance

Started: May 4, 2:44 PM

identified
Standard Bank EFT payments are currently disabled, the payment option is under maintenance.
May 4, 2:44 PM
April 2026
POS processing problems
critical

Started: Apr 23, 11:54 AM

identified
An issue with Point-of-Sale (POS) transactions has been identified. Team are in contact with External Partners on the matter.
Apr 23, 11:54 AM
Absa Pay failures
major

Started: Apr 18, 6:32 AM

monitoring
Absa Pay is currently disabled as the problem is being attended to.
Apr 18, 9:08 AM
identified
A problem with Absa Pay transactions on the Aggregation and Gateway platforms has been identified. We are in contact with External Partners on the matter.
Apr 18, 6:32 AM
March 2026
Phishing email
minor

Started: Mar 27, 7:58 AM

identified
We’re aware of a fraudulent email currently being sent to consumers, requesting confirmation of card details and urging recipients to click a link. This email is not from Payfast. It is a phishing scam and should be deleted immediately. This matter has been escalated to our internal security teams and reported to the relevant authorities. To learn more about how to spot suspicious emails and keep your account safe, read this article: https://support.payfast.help/portal/en/kb/articles/su...
Mar 27, 7:58 AM
April 2025
NPO donation page under maintenance
minor

Started: Apr 29, 9:58 AM

monitoring
The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
Apr 29, 9:58 AM
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