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100%of 45 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
24
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 78 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Prisma AIRS Product Degradation
criticalSource not attested
Last archived state: investigating
View archived record details
investigating
We are currently investigating a service degradation affecting multiple Prisma
AIRS products. Our engineering teams have been engaged and are actively
working to identify the root cause and restore full service functionality.
A mitigation is applied and we are closely monitoring our system.
identified
Monitoring: We have applied a mitigation and monitoring the system closely.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
WildFire Issue
minorSource not attested
Last archived state: monitoring
View archived record details
monitoring
The issue has been identified and a fix is being implemented.
investigating
WildFire is currently experiencing an issue in all the the Clouds. We are actively working on this issue and will provide another update by 11:30 AM with further details.
Customer Impact: Unable to access the Wildfire cloud regional portals
Workaround: N/A
March 2026
app-ca: Maintenance extension
Source not attested
Last archived state: investigating
View archived record details
investigating
We are currently investigating this issue.
Prisma Cloud [APP2]: Ongoing service disruption
majorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Investigating Cortex Federal Certificate Issue
majorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with certificates in our Cortex Federal Environment.
Agent local protection is not affected.
WildFire Issue
minorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by with 6:00 UTC further details.
Customer Impact: Delay in sample processing
Workaround: N/A
Prisma Cloud Incident - Delayed Ingestion [APP3]
minorSource not attested
Last archived state: identified
View archived record details
identified
The issue has been identified and a fix is being implemented.
