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100%of 45 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
24
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 78 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
22 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Log forwarding and streaming degradation for Device Security Cloud Service
minorSource not attested
Last archived state: monitoring
View archived record details
United States
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
Incident Overview
The Device Security Cloud Service is currently experiencing downstream impact due to degradation of the SLS (Security Logging Service) log forwarding and streaming service. Core device security enforcement remains fully functional, but log ingestion and visibility are delayed. This issue is isolated strictly to US regions.
Current Status & Impact
Impacted Services: Log forwarding and real-time log streaming, as well as downstream Device Security Cloud Service. Core secur...
July 2026
PrismaCloud: APP - Delayed ingestion
minorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational.
majorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Prisma Cloud Incident [APP]: Vulnerabilities page is down
minorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We have applied a mitigation and currently monitoring the progress.
identified
We have identified the issue and actively working on a solution.
investigating
We are currently investigating this issue.
June 2026
PrismaCloud: APP3: Vulnerabilities page is down
majorSource not attested
Last archived state: investigating
View archived record details
investigating
We are currently investigating this issue.
Prisma Cloud [APP2.EU] - Degraded Alerts Timing
minorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
Alerts are delayed in app2.eu stack, we are investigating.
Cortex XSOAR - Degraded performance in the US region impacting some MSSP flows
minorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing an issue with degraded performance impacting some MSSP flows. Customers may experience intermittent performance
WildFire Issue
minorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Wildfire is experiencing 8X more traffic than the normal traffic. The source of this traffic is not yet identified. We are actively working on the issue.
investigating
We are currently investigating this issue.
identified
Root cause identified. The fix to be ready in a couple of hours and deployment to happen later today.
investigating
WF is getting unexpected traffic from yesterday for which Wildfire services are not ready to handle. Wildfire has autoscaling settings. However, traffic is more than 8X of normal traffic. The max resources allocated can not handle these traffic.
investigating
WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 14:00 with further details.
Customer Impact: Error while getting verdict
Workaround: N/A
May 2026
Prisma Cloud [App3] - Intermittent login failures
minorSource not attested
Last archived state: monitoring
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Incident Notification: Azure Services Service Bus & API Management impacting CNGFW failing across South India & Australia Southeast multiple regions
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Azure Service Bus and Azure API Management in South India & Australia Southeast, may experience failures when managing resources and performing service operations. This includes issues such as creating, updating, or deleting resources, as well as intermittent timeouts when sending or receiving messages hosted in the affected regions.
Current Status: Azure notified there might be an increase in timeout errors and connectivity issues impacting Service Bus, which is also affecting dependent ...
