Palo Alto Strata Cloud Manager Outage History
Daily status observations, past incidents, and reported issue history for Palo Alto Strata Cloud Manager.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 0% | 25 | 25 |
| July 2026 | 0% | 31 | 31 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Log forwarding and streaming degradation for Device Security Cloud Service
Started:
United States
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
Incident Overview
The Device Security Cloud Service is currently experiencing downstream impact due to degradation of the SLS (Security Logging Service) log forwarding and streaming service. Core device security enforcement remains fully functional, but log ingestion and visibility are delayed. This issue is isolated strictly to US regions.
Current Status & Impact
Impacted Services: Log forwarding and real-time log streaming, as well as downstream Device Security Cloud Service. Core secur...
July 2026
PrismaCloud: APP - Delayed ingestion
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational.
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Azure westeurope, southcentralus outage impacting Cloud NGFW Services.
Started:
australiaeast
australiasoutheast
canadacentral
centralus
eastasia
eastus
eastus2
northeurope
uksouth
ukwest
westeurope
westus
westus2
westus3
brazilsouth
japaneast
northcentralus
southeastasia
canadaeast
centralindia
francecentral
germanywestcentral
israelcentral
italynorth
japanwest
koreacentral
mexicocentral
newzealandnorth
norwayeast
southafricanorth
southcentralus
southindia
spaincentral
swedencentral
switzerlandnorth
switzerlandwest
uaenorth
westcentralus
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are impacted by a capacity issue within Azure data centers affecting Cloud NGFW in the West Europe and South Central US regions. Customers may experience failures during autoscaling, panorama migrations, migrations to premium instances, software updates or the deployment of new resources.
Until the capacity issue is resolved by Microsoft:
- Maintain Steady-State: Keep current resource configurations intact and postpone premium SKU migrations or panorama migrations.
- Normalize Traffic: ...
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 23th, 8:00UTC
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 20th, 8:00UTC
monitoring
Update - Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 16th, 8:00UTC
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 15th, 8:00UTC
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
Next Update: July 13th, 8:00UTC
monitoring
We are continuing to monitor for any further issues.
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
monitoring
Azure is still working on recovery. We are continuously monitoring their progress.
monitoring
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon a...
Prisma Cloud Incident [APP]: Vulnerabilities page is down
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We have applied a mitigation and currently monitoring the progress.
identified
We have identified the issue and actively working on a solution.
investigating
We are currently investigating this issue.
June 2026
PrismaCloud: APP3: Vulnerabilities page is down
Started:
investigating
We are currently investigating this issue.
Prisma Cloud [APP2.EU] - Degraded Alerts Timing
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
Alerts are delayed in app2.eu stack, we are investigating.
Cortex XSOAR - Degraded performance in the US region impacting some MSSP flows
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently experiencing an issue with degraded performance impacting some MSSP flows. Customers may experience intermittent performance
WildFire Issue
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Wildfire is experiencing 8X more traffic than the normal traffic. The source of this traffic is not yet identified. We are actively working on the issue.
investigating
We are currently investigating this issue.
identified
Root cause identified. The fix to be ready in a couple of hours and deployment to happen later today.
investigating
WF is getting unexpected traffic from yesterday for which Wildfire services are not ready to handle. Wildfire has autoscaling settings. However, traffic is more than 8X of normal traffic. The max resources allocated can not handle these traffic.
investigating
WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 14:00 with further details.
Customer Impact: Error while getting verdict
Workaround: N/A
May 2026
Prisma Cloud [App3] - Intermittent login failures
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Incident Notification: Azure Services Service Bus & API Management impacting CNGFW failing across South India & Australia Southeast multiple regions
Started:
investigating
Azure Service Bus and Azure API Management in South India & Australia Southeast, may experience failures when managing resources and performing service operations. This includes issues such as creating, updating, or deleting resources, as well as intermittent timeouts when sending or receiving messages hosted in the affected regions.
Current Status: Azure notified there might be an increase in timeout errors and connectivity issues impacting Service Bus, which is also affecting dependent ...
Prisma AIRS Product Degradation
Started:
investigating
We are currently investigating a service degradation affecting multiple Prisma
AIRS products. Our engineering teams have been engaged and are actively
working to identify the root cause and restore full service functionality.
April 2026
Prisma Cloud Incident [APP3] - Delayed asset ingestion
Started:
monitoring
A mitigation is applied and we are closely monitoring our system.
identified
Monitoring: We have applied a mitigation and monitoring the system closely.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
WildFire Issue
Started:
monitoring
The issue has been identified and a fix is being implemented.
investigating
WildFire is currently experiencing an issue in all the the Clouds. We are actively working on this issue and will provide another update by 11:30 AM with further details.
Customer Impact: Unable to access the Wildfire cloud regional portals
Workaround: N/A
March 2026
app-ca: Maintenance extension
Started:
investigating
We are currently investigating this issue.
Prisma Cloud [APP2]: Ongoing service disruption
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Investigating Cortex Federal Certificate Issue
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating an issue with certificates in our Cortex Federal Environment.
Agent local protection is not affected.
WildFire Issue
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by with 6:00 UTC further details.
Customer Impact: Delay in sample processing
Workaround: N/A
Prisma Cloud Incident - Delayed Ingestion [APP3]
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Prisma Cloud [APP2]: 26.3.1 Scheduled Release Extension
Started:
investigating
We are currently investigating this issue.
Prisma Cloud Issue - Stale Data [APP3]
Started:
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Prisma Cloud not available in China regions due to extended maintenance
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Prisma Cloud continues to be unavailable in China regions. While parts of the site may become accessible at times, backend services may still be in a degraded state.
identified
Prisma Cloud continues to be unavailable in China regions. Services are presently and gradually resuming operations, but the application will be in a degraded state until the next update.
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Cloud NGFW managed by Strata Cloud Manager(SCM) impacted - Commit issues
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are investigating reports of Commit Failures for AWS CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event.
Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.
Next Update: [09:00 AM UTC], [March 12, 2026]
identified
We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event.
Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.
Next Update: [11:00 PM UTC], [March 11, 2026]
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
Started:
Bahrain (me-south-1)
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status P...