Palo Alto Strata Cloud Manager Outage History
Uptime record, past incidents, and downtime history for Palo Alto Strata Cloud Manager.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 40% | 25 | 15 |
| April 2026 | 100% | 30 | 0 |
| March 2026 | 93.5% | 31 | 2 |
| February 2026 | 100% | 5 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Prisma Cloud [App3] - Intermittent login failures
Started: May 12, 6:53 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 12, 7:09 PM
investigating
We are currently investigating this issue.
May 12, 6:53 PM
Incident Notification: Azure Services Service Bus & API Management impacting CNGFW failing across South India & Australia Southeast multiple regions
Started: May 11, 12:33 PM
investigating
Azure Service Bus and Azure API Management in South India & Australia Southeast, may experience failures when managing resources and performing service operations. This includes issues such as creating, updating, or deleting resources, as well as intermittent timeouts when sending or receiving messages hosted in the affected regions.
Current Status: Azure notified there might be an increase in timeout errors and connectivity issues impacting Service Bus, which is also affecting dependent ...
May 11, 12:33 PM
Prisma AIRS Product Degradation
Started: May 1, 11:41 PM
investigating
We are currently investigating a service degradation affecting multiple Prisma
AIRS products. Our engineering teams have been engaged and are actively
working to identify the root cause and restore full service functionality.
May 1, 11:41 PM
April 2026
Prisma Cloud Incident [APP3] - Delayed asset ingestion
Started: Apr 9, 6:14 PM
monitoring
A mitigation is applied and we are closely monitoring our system.
Apr 10, 12:16 PM
identified
Monitoring: We have applied a mitigation and monitoring the system closely.
Apr 10, 9:18 AM
identified
We are continuing to work on a fix for this issue.
Apr 10, 1:44 AM
identified
The issue has been identified and a fix is being implemented.
Apr 9, 8:54 PM
investigating
We are continuing to investigate this issue.
Apr 9, 7:55 PM
investigating
We are continuing to investigate this issue.
Apr 9, 6:22 PM
investigating
We are currently investigating this issue.
Apr 9, 6:14 PM
WildFire Issue
Started: Apr 1, 9:34 AM
monitoring
The issue has been identified and a fix is being implemented.
Apr 1, 2:11 PM
investigating
WildFire is currently experiencing an issue in all the the Clouds. We are actively working on this issue and will provide another update by 11:30 AM with further details.
Customer Impact: Unable to access the Wildfire cloud regional portals
Workaround: N/A
Apr 1, 9:34 AM
March 2026
app-ca: Maintenance extension
Started: Mar 26, 8:35 AM
investigating
We are currently investigating this issue.
Mar 26, 8:35 AM
Prisma Cloud [APP2]: Ongoing service disruption
Started: Mar 25, 12:05 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 25, 1:55 AM
investigating
We are currently investigating this issue.
Mar 25, 12:05 AM
Investigating Cortex Federal Certificate Issue
Started: Mar 20, 7:43 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 20, 8:11 PM
identified
The issue has been identified and a fix is being implemented.
Mar 20, 7:55 PM
investigating
We are currently investigating an issue with certificates in our Cortex Federal Environment.
Agent local protection is not affected.
Mar 20, 7:43 PM
WildFire Issue
Started: Mar 19, 4:12 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 19, 7:33 AM
identified
The issue has been identified and a fix is being implemented.
Mar 19, 5:31 AM
investigating
WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by with 6:00 UTC further details.
Customer Impact: Delay in sample processing
Workaround: N/A
Mar 19, 4:12 AM
Prisma Cloud Incident - Delayed Ingestion [APP3]
Started: Mar 18, 9:05 PM
identified
The issue has been identified and a fix is being implemented.
Mar 18, 9:05 PM
investigating
We are currently investigating this issue.
Mar 18, 9:05 PM
Prisma Cloud [APP2]: 26.3.1 Scheduled Release Extension
Started: Mar 18, 10:10 AM
investigating
We are currently investigating this issue.
Mar 18, 10:10 AM
Prisma Cloud Issue - Stale Data [APP3]
Started: Mar 16, 10:56 PM
identified
We are continuing to work on a fix for this issue.
Mar 17, 7:48 PM
identified
The issue has been identified and a fix is being implemented.
Mar 16, 10:57 PM
investigating
We are currently investigating this issue.
Mar 16, 10:56 PM
Prisma Cloud not available in China regions due to extended maintenance
Started: Mar 12, 11:08 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 13, 6:16 PM
identified
Prisma Cloud continues to be unavailable in China regions. While parts of the site may become accessible at times, backend services may still be in a degraded state.
Mar 13, 7:15 AM
identified
Prisma Cloud continues to be unavailable in China regions. Services are presently and gradually resuming operations, but the application will be in a degraded state until the next update.
Mar 13, 3:18 AM
identified
The issue has been identified and a fix is being implemented.
Mar 12, 11:12 PM
investigating
We are currently investigating this issue.
Mar 12, 11:08 PM
Cloud NGFW managed by Strata Cloud Manager(SCM) impacted - Commit issues
Started: Mar 11, 6:57 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 12, 4:20 AM
identified
We are investigating reports of Commit Failures for AWS CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event.
Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.
Next Update: [09:00 AM UTC], [March 12, 2026]
Mar 12, 3:05 AM
identified
We are investigating reports of Commit Failures for CNGFW firewalls managed by Strata Cloud Manager (SCM). This prevents customers from pushing config into the Firewalls.
Note: Data plane traffic and security enforcement are not impacted by this event.
Ongoing Actions: Engineers have identified the issue and are now working on resolving the issue.
Next Update: [11:00 PM UTC], [March 11, 2026]
Mar 11, 6:57 PM
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
Started: Mar 2, 10:49 PM
Bahrain (me-south-1)
monitoring
We are continuing to monitor for any further issues.
Apr 2, 6:05 PM
monitoring
We are continuing to monitor for any further issues.
Mar 3, 7:06 PM
monitoring
We are continuing to monitor for any further issues.
Mar 3, 3:10 AM
monitoring
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status P...
Mar 2, 10:49 PM