Ironclad Clickwrap Outage History
Uptime record, past incidents, and downtime history for Ironclad Clickwrap.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 88.9% | 27 | 3 |
| May 2026 | 90.3% | 31 | 3 |
| April 2026 | 40% | 30 | 18 |
| March 2026 | 0% | 3 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Salesforce Managed Package: Document & Approval Sync Disruption
Started: Jun 24, 8:51 PM
monitoring
A code fix to address the syncing issue between Ironclad and Salesforce affecting documents and approvals has been deployed. We are actively monitoring that the fix is performing as expected.
Jun 25, 1:09 AM
identified
We are currently investigating an issue affecting the Ironclad Salesforce Managed Package where users may experience failures with document and approval syncing. This includes documents not syncing to and from Salesforce and approvals not reflecting correctly within the Ironclad Approval object. Our engineering team is actively working to identify the root cause. We will provide updates here as more information becomes available. Thank you for your patience.
Jun 24, 10:28 PM
investigating
We are currently investigating an issue affecting the Ironclad Salesforce Managed Package where users may experience failures with document and approval syncing. This includes documents not syncing to and from Salesforce and approvals not reflecting correctly within the Ironclad Approval object. Our engineering team is actively working to identify the root cause. We will provide updates here as more information becomes available. Thank you for your patience.
Jun 24, 8:51 PM
Bulk Document Download, Dashboard Exports and Preview Degraded in NA1 Production
Started: Jun 3, 7:45 PM
monitoring
We've made changes on the backend to address the issues with downloads and exports and are monitoring for any further issues.
Jun 3, 7:57 PM
identified
We are investigating an issue affecting some customers in **NA1 production** where **bulk** **document download, dashboard export, and preview actions are failing**. We have identified elevated errors in the document service and are actively working to mitigate the issue. Our current investigation indicates the problem is related to backend database latency impacting dependent document-processing jobs. We will share another update as soon as we have more information.
Jun 3, 7:45 PM
May 2026
Latency & Error Messaging
Started: May 26, 6:49 PM
investigating
May 26, 6:49 PM
URGENT: Pause Salesforce Managed Package Upgrades
Started: May 12, 2:24 AM
monitoring
May 12, 5:11 PM
identified
May 12, 2:14 PM
investigating
May 12, 2:24 AM
Smart Imports encountering error during prediction processing.
Started: May 4, 7:33 PM
monitoring
May 4, 8:29 PM
investigating
May 4, 7:33 PM
April 2026
Degraded performance with document conversion subprocessor
Started: Apr 27, 6:27 PM
monitoring
Apr 27, 7:09 PM
investigating
Apr 27, 6:27 PM
Blank form during workflow launch
Started: Apr 21, 7:08 PM
investigating
Apr 21, 7:30 PM
investigating
Apr 21, 7:08 PM