Nylas Outage History
Uptime record, past incidents, and downtime history for Nylas.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 80% | 25 | 5 |
| April 2026 | 86.7% | 30 | 4 |
| March 2026 | 93.5% | 31 | 2 |
| February 2026 | 80% | 5 | 1 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
[US & EU] Notetakers Failing to Join Zoom & Google Meet
Started: May 20, 4:00 PM
monitoring
We have deployed mitigation steps while we wait on Oxylabs, and join rates are improving once again. We will continue to monitor and post updates as available.
May 20, 6:52 PM
identified
Starting at approximately 8:59 AM PT, our 3rd party provider Oxylabs experienced an outage that is preventing Nylas Notetakers from joining some Zoom and Google Meet meetings. We are working with the provider and deploying internal mitigation steps now
May 20, 6:50 PM
Sending errors with Transactional Send and Agent Account features
Started: May 14, 6:09 PM
investigating
We are investigating sending failures with our Transactional Send (Beta) and Agent Account (Beta) features.
The Nylas API is not affected and is still running correctly. This issue is strictly limited to those two beta features.
May 14, 6:09 PM
US - Gmail Realtime - Pub/Sub - Elevated Latency & Delayed Webhooks
Started: May 6, 3:28 PM
monitoring
We are currently investigating elevated latency affecting Gmail realtime (Pub/Sub) event delivery in the US region. Customers may experience delayed webhooks notifications.
The issue was initially caused by an expired SSL certificate, which has since been addressed. However, the system has not fully recovered and latency remains elevated.
We will provide an update soon.
May 6, 3:28 PM
High number of 504 API errors for EWS grants
Started: May 4, 2:03 PM
investigating
We are currently investigating an increase in 504 API errors for EWS (Exchange on-premise) grants. Grants connected to other providers are not affected.
May 4, 2:03 PM
April 2026
Increased Latency for Notetaker Meeting join Events (US Region)
Started: Apr 30, 12:30 PM
monitoring
We have mitigated an issue in our US environment that briefly affected Notetaker services. Some instances experienced delays when joining meetings, but performance has now returned to normal. We are continuing to monitor the environment closely to ensure ongoing stability.
Apr 30, 12:39 PM
investigating
We are currently investigating an issue in our US environment affecting Notetaker services. Some Notetaker instances are experiencing delays in joining meetings, which may result in extended join latency or a failure to connect. Our engineering team is currently investigating the issue and working toward a resolution. We will provide more information as it becomes available.
Apr 30, 12:30 PM
Notetakers failing to join some Google Meet events
Started: Apr 14, 3:19 PM
monitoring
We have made improvements and Notetakers are joining correctly. We are continuing to monitor the Notetakers to ensure they continue to operate correctly.
Apr 14, 6:28 PM
investigating
We are currently investigating an issue where some Nylas Notetakers are not correctly joining Google Meet events. This does not appear to affect other meeting providers or any other parts of the API.
Apr 14, 3:19 PM