Current answer
Nylas experienced a minor incident: [US] Notetaker - Microsoft Teams - Degraded Join Rates. ServiceAlert observed recovery on Sep 4, 2026.
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Incident Lifecycle
Affected Components
Microsoft 365
Notetaker
Incident Timeline
Identified
We have identified the issue affecting Notetaker join rates for a limited subset of Microsoft Teams meetings in the US region. The EU region and other supported meeting providers are not affected.
Our team is deploying a fix and initial validation indicates it is working as intended. We are continuing deployment and testing while closely monitoring join performance.
Our team is deploying a fix and initial validation indicates it is working as intended. We are continuing deployment and testing while closely monitoring join performance.
Sep 4, 2026 at 8:15 PM UTC
Investigating
We are investigating degraded Notetaker join rates affecting some Microsoft Teams meetings in the US region. The EU region and other supported meeting providers are not affected.
Our team is actively investigating the issue and working to restore normal join performance. We will provide additional information as it becomes available.
Our team is actively investigating the issue and working to restore normal join performance. We will provide additional information as it becomes available.
Sep 4, 2026 at 6:34 PM UTC
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