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96.6%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
93.3%
30
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
SSO session validation errors on dashboard.ngrok.com
A fix has been deployed to all regions and endpoints using traffic policies are no longer being erroneously limited. Customers may still see notices in their dashboards warning about the limits.
investigating
We are continuing to investigate this issue.
investigating
Customer endpoints using traffic policy are erroneously being flagged as hitting limits. The ngrok engineering team is currently working to resolve this issue.
investigating
We are currently investigating an issue preventing some customers from logging in to dashboard.ngrok.com
Legacy Incident Archive
5 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Delays issuing certificates
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
System is stable and generating certificates - monitoring for changes upstream.
identified
Our certificate provider is experiencing an outage and you may experience a delay in seeing your certificate issued for domain in the system.
May 2026
SSO Login to the ngrok Dashboard is currently redirecting back to the login page
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
Delay in generating and renewing certificates for custom domains
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our provider has fixed their system.
investigating
Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.
April 2026
Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store.
identified
We expect a new version of the agent that resolves this issue to be available within the next hour.
identified
The issue has been identified and the engineering team is working on the fix.
investigating
Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.
March 2026
Download of the ngrok binary are returning 500 errors
majorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
