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86.3%of 73 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
96.4%
28
1
September 2026
92.9%
28
2
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
November 2026
Crypto Deposits and Withdrawals Temporarily Restricted
A fix has been implemented by our provider, and we are monitoring the results.
investigating
We are investigating an outage affecting one of our providers. Crypto deposits and withdrawals are temporarily restricted to addresses with a completed transaction to or from your Newton account before November 4 at 10:00 AM ET.
User funds remain safe, and any restricted transactions will be permitted to proceed once the outage is resolved.
We're working with our provider to restore full functionality and will provide updates as they become available.
Crypto Deposits and Withdrawals Temporarily Restricted
We are continuing to work with our provider to resolve the outage. User funds are safe, and once the outage has been resolved, any transactions which have been restricted will be allowed to proceed.
investigating
While we investigate an outage affecting one of our providers, crypto deposits and withdrawals are temporarily restricted to addresses with a completed transaction to or from your Newton account before November 4 at 10:00 AM ET.
We're working to restore full functionality and will provide updates as they become available
The issue has been identified and a fix is being implemented.
investigating
We’re investigating an issue with our banking provider. Some customers may experience delays or errors when funding or withdrawing CAD via Interac e-Transfer.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Etransfer degraded experience
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
SHIB Limit Orders
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating an issue that is preventing some users from placing limit orders for SHIB.
April 2026
Android app temporarily unavailable in Google Play Store
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
The Android app is currently unavailable to download or receive updates from the Google Play Store.
Users who already have the app installed are unaffected apart from not being able to receive updates.
March 2026
Newton Signups
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are investigating an issue impacting the delivery of both email verification messages for new signups as well as password reset emails. We are working to restore normal functionality as quickly as possible.
