New Relic Outage History
Uptime record, past incidents, and downtime history for New Relic.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 96% | 25 | 1 |
| April 2026 | 93.3% | 30 | 2 |
| March 2026 | 87.1% | 31 | 4 |
| February 2026 | 100% | 5 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
UI and Data Irregularities - US Region
Started: May 15, 12:06 AM
monitoring
We are seeing recovery for impacted services, and continue monitoring New Relic systems for full recovery. Some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers in the US region may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted.
May 15, 1:16 AM
investigating
We continue investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards. After further review, Alerts were not impacted. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.
May 15, 12:42 AM
investigating
We are investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-suppo...
May 15, 12:06 AM
April 2026
Issue when querying live edge data in the US region
Started: Apr 13, 12:49 PM
investigating
We are still investigating an issue where some customers may be unable to query live edge data and some customers may notice stopped synthetic monitors in the US region. We continue to work on the issue and understand root cause. We will continue to provide updates as we have more information to share, or by 3:30 PM UTC.
Apr 13, 2:41 PM
investigating
We are continuing to investigate an issue where some customers may be unable to query live edge data and some customers may notice stopped synthetic monitors in the US region. Technical teams are actively engaged and are exploring mitigation steps to address the issue. Data ingest and alert notifications are not impacted by this interruption.
Apr 13, 1:58 PM
investigating
We are investigating an issue where some customers may be unable to query live edge data in the US region. Data ingest and alert notifications are not impacted by this interruption.
Apr 13, 12:55 PM
investigating
We are investigating an issue where some customers may be unable to query live edge data in the US region. Data ingest and alert notifications are not impacted by this interruption.
Apr 13, 12:49 PM
investigating
We are investigating an issue where some customers may be unable to query live edge data in the US region. Data ingest and alert notifications are not impacted by this interruption.
Apr 13, 12:44 PM
Synthetics Manager
Started: Apr 9, 9:51 AM
monitoring
Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Apr 9, 4:48 PM
monitoring
Our team has now issued a fix and are monitoring the issue.
Apr 9, 2:05 PM
identified
We have identified the issue and working on a solution
Apr 9, 12:28 PM
investigating
Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.
Apr 9, 9:51 AM
March 2026
NrComputeUsage is 0 for ScannedEvents
Started: Mar 24, 5:22 AM
investigating
We are continuing to investigate an issue where some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values
Mar 24, 6:02 AM
investigating
Some customers in the US and EU regions may experience discrepancies in NRComputeusage and NRConsumption usage values
Mar 24, 5:22 AM
Data Irregularities - US Region
Started: Mar 20, 3:52 PM
investigating
We are seeing recovery for Azure integrations at this time. Some customers in the US region with Azure integrations may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
Mar 20, 3:59 PM
investigating
We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
Mar 20, 3:53 PM
investigating
We are investigating a service interruption where some customers in the US region with Azure integrations may experience 5xx errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
Mar 20, 3:52 PM