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Building verified history21 of 24 verified daily observations collected. A percentage will appear after the minimum coverage threshold is met.
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Recorded Daily Status (Last 54 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Database connectivity issues with projects in US-East-1 Cell 6
Source not attested
Last archived state: resolved
View archived record details
resolved
Starting at approximately 00:20 May 8, 2026, customers may experience connectivity issues with databases in US-East-1 Cell 6
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
ES-1900190
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Starting at 20:03 UTC on May 7, 2026, a subset of customers using Neon databases in AWS us-east-1 may have experienced issues with compute endpoints not scaling down to zero after periods of inactivity. Mitigation has been applied, and affected endpoints are recovering. We are monitoring to confirm full resolution.
Customers may have observed:
- Issues starting recently with suspended compute's
- Database compute endpoints not suspending during periods of inactivity
- Unexpe...
April 2026
Issue with project or branch operations is us-west-2
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Between 12:07 UTC and 12:40 UTC April 30, 2026, customers may have experienced failures while creating or deleting branches, or projects. Existing database connectivity remained unaffected.
The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Further updates will be provided within the next hour, or as events warrant.
monitoring
Starting at approximately 12:07 UTC April 30, 2026, customers may experience failures while creating or deleting branches, or projects. Existing database connectivity remains unaffected.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
ES-1872733
minorSource not attested
Last archived state: resolved
View archived record details
resolved
Some endpoints in Azure germanywestcentral are temporarily unavailable due to failure to start new instances after scaling to zero.
The Engineering team has identified a likely cause and is applying remediation.
