Building verified history2 of 24 verified daily observations collected. A percentage will appear after the minimum coverage threshold is met.
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Recorded Daily Status (Last 91 Days)
May 28Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Issue with starting computes in us-east-1
Source not attested
Last archived state: monitoring
View archived record details
monitoring
Starting at approximately 14:30 UTC August 10, 2026, a subset of customers in us-east-1 region may experience delays with starting computes for existing endpoints.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
July 2026
es-2102196
minorSource not attested
Last archived state: resolved
View archived record details
resolved
Starting at 14:47 UTC on July 30, 2026, customers might experience an error during account creation. The issue only impacts new account registrations.
Customers may observe:
New account registrations are failing.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
ES-2053073
Source not attested
Last archived state: monitoring
View archived record details
monitoring
Starting at 4:50 UTC on July 11, 2026 , customers might experience elevated API latency on compute operations.
Customers may observe:
Databases failing to start
Project operations failing to complete.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Issue with project or branch operations, api latency in ap-southeast-1
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected.
The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Further updates will be provided within the next hour, or as events warrant.
monitoring
Starting at approximately 7:22 UTC July 08, 2026, customers in ap-southeast-1 region may experience delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may observe delays in Console API operations. Running computes are not affected.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Issue with project or branch operations in ap-southeast-1
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Between 14:21 UTC and 14:39 UTC on July 01, 2026, customers in ap-southeast-1 region may have experienced failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected.
The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Further updates will be provided within the next hour, or as events warrant.
monitoring
Starting at approximately at 14:21 UTC July 01, 2026, customers in ap-southeast-1 region may experience failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
June 2026
ES-2001863
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Between 19:28 UTC and 20:35 UTC June 17, 2026, customers in the Germany West Central (Azure) region may have experienced failures while creating or deleting branches, or projects.
The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Issue with project or branch operations in eu-central-1
Source not attested
Last archived state: resolved
View archived record details
resolved
Starting at approximately at 10:30 UTC June 01, 2026, customers in eu-central-1 region may experience failures while creating or deleting branches, or projects, connections to new database created might be affected. Existing database connectivity remains unaffected.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
investigating
Starting at approximately at 10:30 UTC June 01, 2026, customers in eu-central-1 region may experience failures while creating or deleting branches, or projects, connections to new database created might be affected. Existing database connectivity remains unaffected.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
ES-1952612
Source not attested
Last archived state: resolved
View archived record details
resolved
We are actively investigating an issue with a Neon service.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
May 2026
Issues with project operations in sa-east-1
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Between 12:30 UTC and 14:15 UTC May 25, 2026, customers may have experienced failures or delays in compute operations or database connectivity.
The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Further updates will be provided within the next hour, or as events warrant.
monitoring
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity.
We identified the issue and are applying the remediation. Further updates will be provided within the next hour, or as events warrant.
monitoring
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
ES-1908002
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Impact Summary
Starting at 19:50 UTC May 9 2026, a subset of customers may experienced connectivity issues and elevated error rates for database and console operations.
Current Status
We have applied mitigations and have observed recovery. We are monitoring to confirm full resolution.
Recommendations
No customer action is required at this time.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
monitoring
Impact Summary
Starting at 19:50 UTC May 10 2026, a subset of customers may experience degraded performance on Neon.
Current Status
We identified the issue and are applying the remediation.
Recommendations
No customer action is required at this time.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
monitoring
We are actively investigating an issue with a Neon service.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
Database connectivity issues with projects in US-East-1 Cell 6
Source not attested
Last archived state: resolved
View archived record details
resolved
Starting at approximately 00:20 May 8, 2026, customers may experience connectivity issues with databases in US-East-1 Cell 6
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
ES-1900190
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Starting at 20:03 UTC on May 7, 2026, a subset of customers using Neon databases in AWS us-east-1 may have experienced issues with compute endpoints not scaling down to zero after periods of inactivity. Mitigation has been applied, and affected endpoints are recovering. We are monitoring to confirm full resolution.
Customers may have observed:
- Issues starting recently with suspended compute's
- Database compute endpoints not suspending during periods of inactivity
- Unexpe...
April 2026
Issue with project or branch operations is us-west-2
minorSource not attested
Last archived state: investigating
View archived record details
investigating
Between 12:07 UTC and 12:40 UTC April 30, 2026, customers may have experienced failures while creating or deleting branches, or projects. Existing database connectivity remained unaffected.
The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Further updates will be provided within the next hour, or as events warrant.
monitoring
Starting at approximately 12:07 UTC April 30, 2026, customers may experience failures while creating or deleting branches, or projects. Existing database connectivity remains unaffected.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
ES-1872733
minorSource not attested
Last archived state: resolved
View archived record details
resolved
Some endpoints in Azure germanywestcentral are temporarily unavailable due to failure to start new instances after scaling to zero.
The Engineering team has identified a likely cause and is applying remediation.
