Neon Outage History
Uptime record, past incidents, and downtime history for Neon.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 72% | 25 | 7 |
| April 2026 | 93.3% | 30 | 2 |
| March 2026 | 100% | 31 | 0 |
| February 2026 | 100% | 5 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
ES-1908002
Started: May 9, 8:32 PM
investigating
Impact Summary
Starting at 19:50 UTC May 9 2026, a subset of customers may experienced connectivity issues and elevated error rates for database and console operations.
Current Status
We have applied mitigations and have observed recovery. We are monitoring to confirm full resolution.
Recommendations
No customer action is required at this time.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
May 10, 1:17 AM
monitoring
Impact Summary
Starting at 19:50 UTC May 10 2026, a subset of customers may experience degraded performance on Neon.
Current Status
We identified the issue and are applying the remediation.
Recommendations
No customer action is required at this time.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
May 9, 11:09 PM
monitoring
We are actively investigating an issue with a Neon service.
Next Update
We will provide another update within 1 hour, or sooner if there is a material change in service status.
May 9, 8:32 PM
Database connectivity issues with projects in US-East-1 Cell 6
Started: May 8, 1:24 AM
resolved
Starting at approximately 00:20 May 8, 2026, customers may experience connectivity issues with databases in US-East-1 Cell 6
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
May 8, 1:24 AM
ES-1900190
Started: May 7, 10:55 PM
investigating
Starting at 20:03 UTC on May 7, 2026, a subset of customers using Neon databases in AWS us-east-1 may have experienced issues with compute endpoints not scaling down to zero after periods of inactivity. Mitigation has been applied, and affected endpoints are recovering. We are monitoring to confirm full resolution.
Customers may have observed:
- Issues starting recently with suspended compute's
- Database compute endpoints not suspending during periods of inactivity
- Unexpe...
May 7, 10:55 PM
April 2026
Issue with project or branch operations is us-west-2
Started: Apr 30, 12:34 PM
investigating
Between 12:07 UTC and 12:40 UTC April 30, 2026, customers may have experienced failures while creating or deleting branches, or projects. Existing database connectivity remained unaffected.
The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Further updates will be provided within the next hour, or as events warrant.
Apr 30, 12:48 PM
monitoring
Starting at approximately 12:07 UTC April 30, 2026, customers may experience failures while creating or deleting branches, or projects. Existing database connectivity remains unaffected.
We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Apr 30, 12:34 PM
ES-1872733
Started: Apr 22, 5:59 PM
resolved
Some endpoints in Azure germanywestcentral are temporarily unavailable due to failure to start new instances after scaling to zero.
The Engineering team has identified a likely cause and is applying remediation.
Apr 22, 5:59 PM