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Neon Outage History

Uptime record, past incidents, and downtime history for Neon.

Checking current status...
84.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Apr 11Jul 9

Monthly Uptime

Month Uptime Days Tracked Days with Issues
July 2026 77.8% 9 2
June 2026 93.3% 30 2
May 2026 74.2% 31 8
April 2026 90.5% 21 2

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Apr 10 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

July 2026
Issue with project or branch operations, api latency in ap-southeast-1
minor

Started: Jul 8, 8:02 AM

investigating
Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
Jul 8, 8:31 AM
monitoring
Starting at approximately 7:22 UTC July 08, 2026, customers in ap-southeast-1 region may experience delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may observe delays in Console API operations. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Jul 8, 8:02 AM
Issue with project or branch operations in ap-southeast-1
minor

Started: Jul 1, 12:42 PM

investigating
Between 14:21 UTC and 14:39 UTC on July 01, 2026, customers in ap-southeast-1 region may have experienced failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
Jul 1, 12:49 PM
monitoring
Starting at approximately at 14:21 UTC July 01, 2026, customers in ap-southeast-1 region may experience failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Jul 1, 12:42 PM
June 2026
ES-2001863
minor

Started: Jun 17, 9:01 PM

investigating
Between 19:28 UTC and 20:35 UTC June 17, 2026, customers in the Germany West Central (Azure)  region may have experienced failures while creating or deleting branches, or projects. The issue has been mitigated. We will continue to monitor the platform and confirm resolution.
Jun 17, 9:01 PM
Issue with project or branch operations in eu-central-1

Started: Jun 1, 11:24 AM

resolved
Starting at approximately at 10:30 UTC June 01, 2026, customers in eu-central-1 region may experience failures while creating or deleting branches, or projects, connections to new database created might be affected. Existing database connectivity remains unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Jun 1, 11:27 AM
investigating
Starting at approximately at 10:30 UTC June 01, 2026, customers in eu-central-1 region may experience failures while creating or deleting branches, or projects, connections to new database created might be affected. Existing database connectivity remains unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Jun 1, 11:24 AM
ES-1952612

Started: Jun 1, 10:54 AM

resolved
We are actively investigating an issue with a Neon service. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
Jun 1, 10:54 AM
May 2026
Issues with project operations in sa-east-1
minor

Started: May 25, 12:51 PM

investigating
Between 12:30 UTC and 14:15 UTC May 25, 2026, customers may have experienced failures or delays in compute operations or database connectivity. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
May 25, 2:28 PM
monitoring
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity. We identified the issue and are applying the remediation. Further updates will be provided within the next hour, or as events warrant.
May 25, 2:11 PM
monitoring
Starting at approximately 12:30 UTC May 25, 2026, customers may experience failures or delays in compute operations or database connectivity. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
May 25, 12:51 PM
ES-1908002
minor

Started: May 9, 8:32 PM

investigating
Impact Summary Starting at 19:50 UTC May 9 2026, a subset of customers may experienced connectivity issues and elevated error rates for database and console operations. Current Status We have applied mitigations and have observed recovery. We are monitoring to confirm full resolution. Recommendations No customer action is required at this time. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
May 10, 1:17 AM
monitoring
Impact Summary Starting at 19:50 UTC May 10 2026, a subset of customers may experience degraded performance on Neon. Current Status We identified the issue and are applying the remediation. Recommendations No customer action is required at this time. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
May 9, 11:09 PM
monitoring
We are actively investigating an issue with a Neon service. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
May 9, 8:32 PM
Database connectivity issues with projects in US-East-1 Cell 6

Started: May 8, 1:24 AM

resolved
Starting at approximately 00:20 May 8, 2026, customers may experience connectivity issues with databases in US-East-1 Cell 6 We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
May 8, 1:24 AM
ES-1900190
minor

Started: May 7, 10:55 PM

investigating
Starting at 20:03 UTC on May 7, 2026, a subset of customers using Neon databases in AWS us-east-1 may have experienced issues with compute endpoints not scaling down to zero after periods of inactivity. Mitigation has been applied, and affected endpoints are recovering. We are monitoring to confirm full resolution. Customers may have observed:   - Issues starting recently with suspended compute's   - Database compute endpoints not suspending during periods of inactivity   - Unexpe...
May 7, 10:55 PM
April 2026
Issue with project or branch operations is us-west-2
minor

Started: Apr 30, 12:34 PM

investigating
Between 12:07 UTC and 12:40 UTC April 30, 2026, customers may have experienced failures while creating or deleting branches, or projects. Existing database connectivity remained unaffected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
Apr 30, 12:48 PM
monitoring
Starting at approximately 12:07 UTC April 30, 2026, customers may experience failures while creating or deleting branches, or projects. Existing database connectivity remains unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
Apr 30, 12:34 PM
ES-1872733
minor

Started: Apr 22, 5:59 PM

resolved
Some endpoints in Azure germanywestcentral are temporarily unavailable due to failure to start new instances after scaling to zero. The Engineering team has identified a likely cause and is applying remediation.
Apr 22, 5:59 PM
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