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MX Merchant Outage History

Daily provider-status observations and published incident history for MX Merchant.

Unknown

Current status for MX Merchant cannot be verified right now. Verified . Official provider source.

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98.8% of 83 verified observed days had no reported provider issue

90-Day Trend

Aug 18Nov 15

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
October 2026 96.8% 31 1
September 2026 100% 30 0

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Aug 17 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
MX Merchant unavailable
major Observed active window 3h 47m

View incident details and source

Started:

MX Merchant Checkout API MX Merchant Retail (iOS App) MX Merchant Express (iOS App)
monitoring
This incident has been resolved. Our third-party connectivity provider has confirmed full mitigation of the network issue, and all affected services have returned to normal operation. We apologize for any disruption this may have caused and appreciate your patience throughout this incident.
monitoring
All services are recovering following an issue with one of our third-party service providers. We are continuing to closely monitor until full resolution. We apologize for the disruption and appreciate your patience.
investigating
We are investigating reports that MX Merchant (https://mxmerchant.com/) is unavailable. We are actively researching and will provide more information shortly.

Legacy Incident Archive

1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

March 2026
MX Merchant payment failures
critical Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are investigating reports of payment failures. We are actively researching and will provide more information shortly.
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