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Modulr Finance Limited Outage History

Daily provider-status observations and published incident history for Modulr Finance Limited.

Operational

Modulr Finance Limited is operational. Verified . Official provider source.

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91.9% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 4Oct 1

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 93.1% 29 2

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 3 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Intermittent SEPA Payment Failures
major Observed active window 16h 9m

View incident details and source

Started:

SEPA (Euro) Payment Service
investigating
We are currently experiencing intermittent issues for inbound and outbound SEPA payments, where some payments that have been sent to our SEPA scheme provider are failing. If your payment has reached a final status, you can retry these payments. We are working as quickly as possible to resolve this incident. If you have any further questions, please feel free to reach out to support@modulrfinance.com.
Degraded Performance: Email System
minor Observed active window 2h 58m

View incident details and source

Started:

Notifications
investigating
We are continuing to investigate this issue.
investigating
We are currently experiencing intermittent degraded performance with the system we use to send and receive emails. As a result, some emails may be delayed or may take longer than usual to reach our team or our customers. Affected emails are typically queued and retried automatically, so no action is required from customers at this time. While some emails may be delayed, we expect messages to be delivered once the issue is resolved. Our provider is actively investigating the issue and workin...
August 2026
Inbound BACS payments have not credited
major Observed active window 2h 26m

View incident details and source

Started:

BACS Inbound Service
identified
We have identified the cause of the issue and are currently in the process of deploying a fix which will allow us to successfully process the inbound BACS payments, we expect all payments to be successfully processed by 1pm. We will continue to keep you regularly updated as we work to resolve this issue.
investigating
We can confirm that BACS early funding has processed as expected. However inbound BACS payments due for payment today have not yet been credited. Normally these payments are credited in the early hours of the morning. We are investigating the issue urgently and will keep you updated as we work to apply these payments. Please accept our apologies for any inconvenience caused and if you require any further support in relation to this issue please do not hesitate to contact us: support@modulr...

Legacy Incident Archive

11 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Degraded Performance across Modulr
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
We can confirm that a fix has been deployed for this issue and all systems are fully operational again. We will continue to monitor to ensure that all systems are steady and no further issues occur.
identified
We have identified the issue and are currently working on the resolution. We will update once this is complete.
investigating
We are currently experiencing a degraded performance across all Modulr services. We are currently investigating this issue as an urgent issue and we will update when we receive more information. For any further queries, please reach out to support@modulrfinance.com
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