Mend Outage History
Uptime record, past incidents, and downtime history for Mend.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 88% | 25 | 3 |
| April 2026 | 90% | 30 | 3 |
| March 2026 | 83.9% | 31 | 5 |
| February 2026 | 100% | 5 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
SCA Scan Outage in multiple environments
Started: May 19, 8:18 PM
monitoring
A fix has been implemented and we are currently monitoring the affected environments to confirm full resolution.
May 19, 8:29 PM
investigating
We are continuing to investigate this issue.
May 19, 8:21 PM
investigating
We are currently investigating an issue affecting Mend CLI and Unified Agent (UA) scans in the saas.mend.io environment. Scans are failing, surfacing to users as:
CLI: "Unexpected error while handling request"
Unified Agent: "Failed to send request to WhiteSource server: Unexpected error while handling request"
May 19, 8:18 PM
April 2026
SAST scan issues on saas-eu.whitesourcesoftware.com
Started: Apr 1, 3:04 AM
monitoring
We are continuing to monitor for any further issues.
Apr 1, 3:20 AM
monitoring
SAST DB is operational and shortly all SAST functionalities should be fully working
Apr 1, 3:19 AM
identified
We are currently experiencing a database issue affecting SAST functionality on saas-eu.whitesourcesoftware.com.
Impact: SAST scans and related features are temporarily unavailable.
Status: The issue has been identified and our infrastructure provider is actively working on a resolution. We will provide updates as the situation progresses.
We apologize for the inconvenience and appreciate your patience.
Apr 1, 3:04 AM
March 2026
SAST scan issues on saas-eu.whitesourcesoftware.com
Started: Mar 31, 2:05 PM
identified
We are currently experiencing a database issue affecting SAST functionality on saas-eu.whitesourcesoftware.com.
Impact: SAST scans and related features are temporarily unavailable.
Status: The issue has been identified and our infrastructure provider is actively working on a resolution. We will provide updates as the situation progresses.
We apologize for the inconvenience and appreciate your patience.
Mar 31, 2:05 PM
Cloud Native Scans service degradation
Started: Mar 17, 4:00 PM
identified
Restore process is still in progress. A further update will be sent once the restoration is completed
Mar 18, 5:32 PM
identified
Restore process is progressing. A further update will be sent once the restoration is completed
Mar 18, 12:23 PM
identified
Our team is continuing to work on restoring historical reachability data, we will post further updates as soon as possible
Mar 18, 8:24 AM
identified
We are continuing to work on a fix for this issue.
Mar 17, 11:48 PM
identified
The Azure region capacity constraints affecting the Cloud Native Scans service have been mitigated.
Scans are now running normally. However, historical reachability data is currently unavailable while we work to restore it. We apologize for the inconvenience and will post further updates on data availabilit.
Mar 17, 11:47 PM
investigating
We are currently experiencing a degradation in our Cloud Native Scans service due to Azure region capacity constraints. Some scans may be delayed or fail to complete. We are actively investigating and will provide updates as they become available.
Mar 17, 11:17 PM